VALUE FORMAT (SIMPLE, ADVANCED AND RAW DO NOT WORK)

[Bananajuice2002]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZhMDYzMTA0MzU1MjZkNTUzNTUxM2Ei_pc

Your Task History ID

IjU3NjUwNTY1MDYzMDA0MzU1MjY4NTUzMDUxM2E1MTYzNTQzMTBmMzEi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hey Pabbly Team,


I’m having an issue with how responses are being returned compared to before. Previously, the response format was “simple” (already extracted), but now everything is coming back wrapped in an array, even after my selection:

When I try to manually extract values using the Pabbly extractor, I run into character limit issues. The previous solution using the simple format worked perfectly for me.

 

[Preeti Paryani]

Hello @Bananajuice2002,

Thanks for sharing the screenshots.

It seems the issue might be due to the browser cache. Kindly try the following steps:

1. Clear your browser cache and refresh the page.
2. Open the specific action step and select Response Format = Simple.
3. Click Save & Send Test Request again.

Please let us know if the issue still persists.

 

[AshPLF]

Hello @Bananajuice2002,

Thanks for sharing the screenshots.

It seems the issue might be due to the browser cache. Kindly try the following steps:

1. Clear your browser cache and refresh the page.
2. Open the specific action step and select Response Format = Simple.
3. Click Save & Send Test Request again.

Please let us know if the issue still persists.

Hi Preeti, I am having this same issue.

 

[AshPLF]

Hello @Bananajuice2002,

Thanks for sharing the screenshots.

It seems the issue might be due to the browser cache. Kindly try the following steps:

1. Clear your browser cache and refresh the page.
2. Open the specific action step and select Response Format = Simple.
3. Click Save & Send Test Request again.

Please let us know if the issue still persists.

Wow clearing cache worked! Thank you, but it still does not explain why it happened on an older workflow that I have not touched in a while. I still have some mild concerns on this.

 

[ArshilAhmad]

Wow clearing cache worked! Thank you, but it still does not explain why it happened on an older workflow that I have not touched in a while. I still have some mild concerns on this.

Thank you for the confirmation. We’re glad to hear the issue is resolved now. Could you please confirm whether the older workflow you’re referring to was created in the New UI? Also, please share the workflow URL.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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