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Recent content by Lucho

  1. L

    Are customers only allowed to add their credit card info into Stripe?

    Hello, we give our customers access to the customer portal where they supposedly are able to update their payment method... however, when I log in as a customer #1 it does NOT show me the customers' current credit card, and #2 the only option to add a card is to either add it to the "test...
  2. L

    Declined transaction message-not presenting payment failed setting options

    Hello, I just tried to run a transaction as a customer (not in test mode) and the credit card was declined, instead of being presented with the failed payment settings to pay with any of the other gateways, I got an error message and no way for the customer to pay: How do we find out what the...
  3. L

    How to charge set up and have subscription kick in 365 days later?

    Thank you Vipin!!! So I have set up 2 webhooks, one for the initial $997 and one for the monthly $59.95 The webhook for the initial $997 is: BNS Profit Boost System $997 via Pabbly to GHL For the initial $997 I have placed a checkmark in the "Subscription Activate" and "Successful Payment"...
  4. L

    How to charge set up and have subscription kick in 365 days later?

    I want to create the following: SaaS That has an initial charge of $997 and 365 days later, it goes to $59.95 per month. I set it up with a flat fee price of $59.95, a set up fee of $997 and then a trial with the price of $0 and 365 day trial, but when I test it the total initial payment is...
  5. L

    Add on not showing up-difference between bump and add on?

    Thank you for clearing that up.
  6. L

    Add on not showing up-difference between bump and add on?

    I have created an add on that is not showing up as a bump or add on for the specific payment plan. Please help me figure out what I am doing wrong. Here's a short loom: https://www.loom.com/share/e1131333011f4a01b9d42d40eb02a41a
  7. L

    Subscription DATE Change.

    Thank you for your help Vipin! Follow up question, if I import clients from Stripe, can I then use their information to start a subscription via Authorize.net instead of continuing to use Stripe?
  8. L

    Subscription DATE Change.

    Is there a way to change the date of a subscription? As an example, if a customer creates a subscription that is to be billed on the 11th of the month, and they call and ask to change the date to the 17th, how would we go about doing that? And is there a way to create a subscription that starts...
  9. L

    how do you fire off a recurring subscription for testing

    Hello, I need help testing a recurring payment on a subscription so that I can catch the webhook. In the webhook I checked the "Successful Payment" box under Payments. Please let me know if that is the correct selection for a RECURRING payment on a subscription... I am not sure if that is what I...
  10. L

    how do you fire off a recurring subscription for testing

    Is there a way to change this message on a failed order?: Your payment information If your payment is getting failed, you can choose other payment gateways to process the payment. It should be your payment has failed. Please choose another form of payment.
  11. L

    how do you fire off a recurring subscription for testing

    Thank you Vipin, how would I set up a $1 "activation or trial" and 30 days later the regular price as this would make sure that the card they are providing is real and minimize the possibility of it being declined 30 days later?
  12. L

    how do you fire off a recurring subscription for testing

    Thank you for your help. I have the following issues that have not been resolved: #1) I'm trying to test payment failure, to see what the customer sees in the event their payment fails, however, after the payment fails I'm still being forwarded to the course login page. Here's a loom that shows...
  13. L

    Failed Payments Giving Access to Products

    I have the following issues that have not been resolved: #1) I'm trying to test payment failure, to see what the customer sees in the event their payment fails, however, after the payment fails I'm still being forwarded to the course login page. Here's a loom that shows in more detail what I am...
  14. L

    how do you fire off a recurring subscription for testing

    Thank you for your help. I have the following issues that have not been resolved: #1) I'm trying to test payment failure, to see what the customer sees in the event their payment fails, however, after the payment fails I'm still being forwarded to the course login page. Here's a loom that shows...
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