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Search results

  1. Preeti Paryani

    issue with Facebook Lead Ads trigger.

    Hello @elhanan cohen, Could you please try setting up the workflow in the Classic Workflow Builder and let us know if you are able to capture the lead there?
  2. Preeti Paryani

    text formatter Internal server error

    Hello @dbs00, The issue occurred because the Code (Pabbly) step (Step 5) was returning a syntax error. Since the Text Formatter step has data mapped from Step 5, it was unable to find the specific mapped key, which caused the error to appear.
  3. Preeti Paryani

    Unable to Connect to Shopify V2

    Hello @HelpMeLearn, No, the fields aren't mandatory. The only requirement is that the data needs to be sent in a specific format if any data is added in that field.
  4. Preeti Paryani

    Google Workspace Sheets Error Configuring Webhooks

    Hello @grantandrew, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If...
  5. Preeti Paryani

    Unable to Connect to Shopify V2

    Hello @HelpMeLearn, Upon checking, it seems that you haven't added the Product Options Values(s) and Product Variants Option Value(s) in the correct format. Please add it in the correct format to avoid facing the issue. Attached a tutorial for your reference:
  6. Preeti Paryani

    Create customer with subscription

    Hello @victor_lock, We have escalated this issue to our technical team for further review. Kindly allow us some time to investigate, and we will provide you with an update as soon as we have more information.
  7. Preeti Paryani

    How Can Fetch Orders from Amazon.in and Send it to Zoho books

    Thank you for reaching out. The Amazon Seller Central integration you are trying to use is currently in beta, and at this time, Pabbly does not have permission to access PII details, including customer mobile numbers. If you would like to improve this functionality and require fields like the...
  8. Preeti Paryani

    Unable to Connect to Shopify V2

    Hello @HelpMeLearn, Could you please share a screencast showing the connection process instead? It will help us understand the issue better.
  9. Preeti Paryani

    Missing Media ID in posting step with Instagram for business

    Hello @stevenphan, We have escalated this concern to our technical team for further review. Please allow us some time, and we will get back to you with an update as we receive one from their end.
  10. Preeti Paryani

    Pabbly MCP - OpenAI agent builder [500 errors from OpenAI Agent Builder when invoking Pabbly MCP custom API/webhook tools]

    Hello @FabeeoBreen, Thank you for sharing the details. Upon checking the workflow URL you provided, it seems that the trigger doesn’t contain any application. This is likely the reason you are encountering the 500 error, even though the destination webhook is receiving the data. Please add the...
  11. Preeti Paryani

    How Can Fetch Orders from Amazon.in and Send it to Zoho books

    Hi Sreejith, Thanks for sharing the screencast! Just to clarify, based on our research, Amazon's API does not provide the invoice number, no matter who ships the order. So, getting the invoice ID directly isn’t possible right now. Also, the trigger you’ve set up is designed to fetch only the...
  12. Preeti Paryani

    Issue Adding Team Member

    Hello @adampj, Glad the suggestion helped! You may add the feature request to our roadmap, or use the following support feedback form - https://forms.gle/GAjS4wdPYKuhnEYV9.
  13. Preeti Paryani

    How to get response from API action

    Hello @sampaht, The API by Pabbly response seems to be visible under the filter. Please check the same at your end as it is working fine on ours. You may also try clearing your browser cache and see if that helps.
  14. Preeti Paryani

    Create Google contact error 400

    Hello @sampaht, Thank you for sharing the workflow details. For the workflow where you are creating the contact, please try recreating it in the Classic Builder and let us know how it performs there. Regarding the workflow where you are updating the contact, please delete the “Update Contact”...
  15. Preeti Paryani

    Unable to send Broadcast message

    Hello @Sayali, Yes, you will need to clear your due payment in order to resume sending messages. Once the payment is completed, the messaging services should start working again.
  16. Preeti Paryani

    Issue Adding Team Member

    Hello @adampj, To add any email address as a team member, the email must be associated with an existing Pabbly account. If the user has not logged in to Pabbly yet, please ask them to do so first. Once they have logged in, you will be able to add them as a team member and share the...
  17. Preeti Paryani

    Missing Media ID in posting step with Instagram for business

    Hello @stevenphan, Could you please try increasing the delay to 5 minutes and see if it makes a difference?
  18. Preeti Paryani

    Unable to send Broadcast message

    Hello @Sayali, Thank you for sharing the screenshot. Please note that this issue is specifically from Meta’s end. As we discussed in our meeting, you were unable to add the card because Meta does not currently support Indian credit cards. We recommend contacting Meta directly to better...
  19. Preeti Paryani

    How Can Fetch Orders from Amazon.in and Send it to Zoho books

    Hello @Sreejith, Thank you for reaching out and sharing the details. Upon checking, it seems there might be some input error. Kindly share a screenshot or a short screencast showing how you have set up the connection with Amazon so that we can guide you accordingly.
  20. Preeti Paryani

    Unable to send Broadcast message

    Hello @Sayali, Error Code 131026: Message Undeliverable This error occurs when a message cannot be delivered to the recipient. Common reasons include: The recipient’s phone number is not registered as a WhatsApp number. The recipient has not accepted WhatsApp’s new Terms of Service and...
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