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  1. Hrishabh.pabbly

    Getting Error - Retable - (App Event) Update Record

    Hello @Handyman Home , We appreciate you reaching out to Pabbly Support! Kindly let us know your workflow name or ID, and the account by which you are using Pabbly Connect so that we can assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly...
  2. Hrishabh.pabbly

    How to upload data as file (using pCloud)

    Hello, Thank you for the clarification. We understand you’re suggesting a universal step in Pabbly Connect that takes raw data (e.g., HTML/CSS) plus a file name, creates a file, and returns a file URL usable in any integration like pCloud, Google Drive, etc. Currently, Pabbly Connect only...
  3. Hrishabh.pabbly

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello, Currently, the AI Assistant in Pabbly ChatFlow is not able to send template messages. However, based on your use case—where you want to ask a question to the user and store their answer—we recommend the Flow functionality of Pabbly Chatflow.
  4. Hrishabh.pabbly

    Workflow is working even after it's shut.

    Hello @QuickSell , Thank you for your patience. We’ve checked your account and reviewed several workflows where the action is set to Zoho CRM: Create/Update Record. However, we only found entries where the Source Name field contains values like “facebook”, not “FACEBOOK_ADS” specifically. To...
  5. Hrishabh.pabbly

    Canva Access token is revoked

    Hello @usman, Thank you for following up. The issue is still being worked on by our technical team. We’ll make sure to update you as soon as we have any progress or resolution. We appreciate your patience in the meantime.
  6. Hrishabh.pabbly

    AI Assistant Knowledge Base

    Hello @Toowie, Thanks for your question! To format a price list for your AI Assistant Knowledge Base (.txt file), we recommend keeping the structure simple, clean, and consistent so that the assistant can easily interpret and retrieve pricing information. Example Format: Product: Basic Plan...
  7. Hrishabh.pabbly

    Trigger response data

    Hello @aiweller , Thanks for reaching out! Yes, you can easily store the label and value data from the trigger response by adding a Google Sheets action step right after the trigger. Here's how you can do it: After your Chatflow trigger, add the action step: ➡ Google Sheets → Add New Row In...
  8. Hrishabh.pabbly

    Deleted steps still appear in mapping UI

    Hello @GSG , Thank you for reaching out. Currently, there is no direct option in the UI to manually flush or clear the cache of deleted steps from a workflow. This behavior can occasionally occur due to temporary caching or UI lag — especially when using the new interface. To help us...
  9. Hrishabh.pabbly

    Lead Flow Problem

    Hello @Ammar Azmi , We’ve reviewed both of your workflows — Siddheshwar Heights Form - 1 and THDC Form 01 — and found that they are working as expected. The most recent tasks for both workflows were successfully executed today, indicating they are functioning properly. Please feel free to...
  10. Hrishabh.pabbly

    Getting error while sending API messages

    Hello @taxajca, Thank you for the update. Yes, now that the payment method has been updated, the issue should be resolved. Please monitor your next few message attempts, and let us know if anything else comes up.
  11. Hrishabh.pabbly

    Few Issues in Using Chatflow

    Hello @taxajca, Thank you for sharing the screenshot. The issue you're facing is due to a restriction from Meta’s end. The error code 131049 generally indicates that Meta has temporarily blocked message delivery to prevent spam or policy violations. This can happen if: Too many messages were...
  12. Hrishabh.pabbly

    Workflow semi failure issues

    Hello @taxajca , Thank you for the clarification. As the issue seems to be linked to the new UI, our technical team is actively investigating it. For now, we recommend continuing with the Classic version of the workflow builder to avoid unexpected behavior. There’s no need to delete and...
  13. Hrishabh.pabbly

    Basic copy/paste broken in Pabbly Connect?

    Hello @apps , Thank you for sharing the video — that helped clarify the issue. The encoding problem you’re seeing (where characters like < and > get converted to &lt; and &gt;) usually happens when copying just a single line or part of the HTML block. This partial copy can sometimes bring in...
  14. Hrishabh.pabbly

    Multiple products in clickbank

    Hello @ezymastery , Thank you for your response. We’ve reviewed your workflow and noticed that in the Systeme.io: Grant Access to Course step, there are two key fields to configure: Course ID – the specific course you want to grant access to. Contact ID – the Systeme.io contact to whom you...
  15. Hrishabh.pabbly

    Click ID (fbc) & Browser ID (fbp)

    Hello @pankajsihemar , Thanks for your message! To fetch the Click ID (fbc) and Browser ID (fbp) from your Systeme.io form and send them to your CRM (TeleCRM), you’ll need to: Install the Facebook Pixel on your landing page in Systeme.io. This sets the _fbc and _fbp cookies when a visitor...
  16. Hrishabh.pabbly

    Multiple products in clickbank

    Hello @ezymastery, Thanks for your message and for granting access. You don’t need to use all 10 Instant Notification URL fields in ClickBank for each product. Just one webhook URL (from your Pabbly Connect workflow) is enough. This single URL will receive order data for all your products...
  17. Hrishabh.pabbly

    Re-label fields inside Pabbly?

    Hello @Pabblynaut, Unfortunately, it's not possible to directly rename or relabel the fields inside Pabbly once the data is received. Pabbly uses the field names exactly as they are sent by the external app, and those cannot be changed manually. Let us know if you have any other questions.
  18. Hrishabh.pabbly

    Pabbly Connext webhook in Google Forms

    Hello @Trinity One Social, Thank you for sharing the details. We tested the Pabbly webhook using the workflow URL you provided and were able to successfully configure it with the Google Sheet you shared. The response is being captured correctly on our end. To resolve the issue on your side...
  19. Hrishabh.pabbly

    Printify Quantity for connect Payhip Orders Failing Test

    Hello @Porsha Deun, We appreciate you reaching out to Pabbly Support! Could you please provide more details about your specific use case? Additionally, it would be helpful if you could share the URL of the workflow you've created so that we can thoroughly review it and provide further...
  20. Hrishabh.pabbly

    Google sheets webhooks

    Hello @Hareendra, Thank you for your query. Currently, it's not possible to add two separate Pabbly webhooks to a single Google Sheet. Google Sheets supports only one webhook trigger per worksheet when using the Pabbly Connect add-on. Recommended Solution: Instead of creating two separate...
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