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  1. Preeti Paryani

    Can't Enroll users to WordPress after paying using Stripe payment link

    Hello @amritasinha, Could you share a screenshot depicting the same?
  2. Preeti Paryani

    Unable to map field from hubspot to infinity

    Hello @PTA, Thanks for the update! You can ask the query here. Just share the workflow URL as well, so we can look into it.
  3. Preeti Paryani

    Short.io Delete A Link Issue - Unsupported Media Type

    Hello @ichilddev, In the Google Drive – Delete File/Folder action, you can pass either a File ID or a Folder ID, and the module will delete the corresponding item based on the ID provided. Regarding the error you are seeing — “insufficient permissions” — this occurs because the Google Drive...
  4. Preeti Paryani

    Can't Enroll users to WordPress after paying using Stripe payment link

    Hello @amritasinha, Could you please confirm whether the connected WordPress account has Administrator access? Only admin-level accounts are permitted to create new users via the WordPress API, so this is required for the action to work correctly. Let us know once you've checked this, and we...
  5. Preeti Paryani

    Short.io Delete A Link Issue - Unsupported Media Type

    Hello @ichilddev, The issue with the Delete link action has now been resolved. Please try using it or re-executing the failed tasks, and let us know how it goes.
  6. Preeti Paryani

    Issue with New Instant Facebook Lead

    Hello @tomleads2you, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If...
  7. Preeti Paryani

    TidyCal New Booking Trigger not working for Bookings in a Team

    Hello @yingashley, Our team has added a new dropdown option under the New Bookings trigger to include team bookings. If you set this option to True, you will be able to capture team bookings as well. If you need any further assistance, please feel free to let us know.
  8. Preeti Paryani

    Non existant Node Executing

    Hello @saurabh.rungta, Thank you for the update. We have escalated this issue to our technical team for review. In the meantime, we recommend using the Classic Builder to set up the workflow. Please feel free to update us if you observe anything further. We are here to assist.
  9. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, Thank you for the update. We tested the flow by sending a “hi” to your number, and the test triggered successfully on our end. Please note that in your earlier test, the trigger did not fire because the chat status was set to Intervened. The flow will only trigger when the chat...
  10. Preeti Paryani

    Router Step Error

    Hello @worldmasterclass, I wanted to check in regarding the steps shared earlier. Were you able to remove and re-add the second-level router, configure the steps, and then add the third-level router? Please let me know how it goes. If the issue persists, I will be happy to assist further.
  11. Preeti Paryani

    TidyCal New Booking Trigger not working for Bookings in a Team

    Hello @Ken Patrick, Thank you for your patience. Our team has made some adjustments to the TidyCal – New Booking trigger event. Please refresh the trigger fields and reconfigure the step once. Alternatively, you may set up a new workflow and test again to confirm whether team bookings are...
  12. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, It seems that the webhook from the Meta is not receiveing, due to which the new chats are not receiving and neither the flow is getting triggered. Kindly follow these steps, and configure the webhook in Meta Developer again and make sure all the toggle are turned on. Once...
  13. Preeti Paryani

    Automating Facebook Leads to Send WhatsApp Messages Directly From Our Own Number

    Hello @baybars, If you want to send WhatsApp messages through an automation platform like Pabbly Connect, you will need to use a WhatsApp Cloud API–enabled number, as Meta does not allow automated sending from a normal WhatsApp or WhatsApp Business App number. To guide you correctly, could you...
  14. Preeti Paryani

    Facebook date format changing on the same leadform

    Hello @Map, We have made some adjustments to the code, and it seems to be working fine now. Please map its response in the required step and let us know how it goes.
  15. Preeti Paryani

    How to create a workflow for auto-reply when a customer initiates a conversation on WhatsApp?

    Hello @18young, It seems you've already set up the workflow for the same. Could you please confirm if you're facing any specific issues with your current set-up? You may follow this tutorial to check and correct your current set-up:
  16. Preeti Paryani

    Shopify to Zoho Books

    Hello @Eternus Wear, It seems you've resolved the issue on your own.
  17. Preeti Paryani

    Pabbly connect

    Hello @Archange16, Thanks for reaching out. At the moment, Pabbly Connect does not support calculating dates like “the last Friday of the month” directly through the Date/Time modules. You can schedule a workflow to run on specific weekdays, but selecting occurrences such as the 2nd or last...
  18. Preeti Paryani

    Stripe automation - can't capture item name that was sold on stripe

    Hello @Giacopin, The trigger you are using is a descriptive webhook-based event from Stripe, which means Pabbly can only display the data that Stripe sends in that specific webhook payload. If the item name (e.g., “testing Stripe quickbook”) is not present in the webhook response, then Stripe...
  19. Preeti Paryani

    Unable to map field from hubspot to infinity

    Hello @PTA, Thanks for sharing the workflow details. Could you please confirm which specific fields from Infinity you are unable to view in the action step? The fields for mapping will appear only if those fields actually exist in the selected Infinity folder (i.e., the item creation form). If...
  20. Preeti Paryani

    Coupon validity date and timezone

    Hello @Sven, Please disregard my previous reply to provide you with precise and correct information. I have escalated this to my team. Once they get back to me with the correct details, I will get back to you with the same.
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