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  1. Preeti Paryani

    Forwarding Email to Pabbly

    Hi @tfc, Thank you for sharing the forwarding email address. Upon checking your trigger, we can see that it is still showing “Waiting for Email Parser Response” and the last captured response was 6 days ago. This indicates that no email has been successfully received by the trigger. This is...
  2. Preeti Paryani

    WhatsApp Response Received Template Error

    Hi @Nitin, Since you are sending multiple templates without any interaction from the recipient’s side, it is possible that the messages are being restricted or filtered by WhatsApp. If there has been no recent reply from the customer, repeated template sends may impact delivery. We recommend...
  3. Preeti Paryani

    notice about recent task execution

    Hi @kumarbobbyldh, Could you please confirm which specific step is returning an empty response? From our end, the trigger response appears to be captured correctly in the Task History. Kindly refer to the attached task screenshot for clarity. Once you confirm the exact step, we’ll be able to...
  4. Preeti Paryani

    WhatsApp Response Received Template Error

    Hi @Nitin, As per the response the HTTP Status Code: 200, Message Status: accepted. This confirms that the request is being successfully accepted by the WhatsApp Cloud API. Since the API call is successful but the message is not being received, the issue appears to be at the Meta/WhatsApp...
  5. Preeti Paryani

    WhatsApp Response Received Template Error

    Hi @Nitin, Thanks for sharing the workflow details. We’ve added a 3rd step in your workflow to send the template “marathi_intro_registration_confirmed”, and it is working correctly now. Please note while configuring the WhatsApp Cloud API: Send Template Message action: Only enable Header =...
  6. Preeti Paryani

    Hubspot add a list not working

    Hi @DocApply, Please try using the action named "Add or Remove Contact to List" and let us know if this works for you.
  7. Preeti Paryani

    WhatsApp Response Received Template Error

    Hi @Nitin, Could you please share the workflow URL where you are attempting to send the template with the image? Once we review the setup, we will be able to assist you more accurately. Thanks.
  8. Preeti Paryani

    Unable to edit trigger column

    Hey @TER, Yes — I meant if the Webhook URL is opened directly in the browser, it triggers the workflow with empty data. In your forum post, the Webhook URL was shared instead of the Workflow URL. When it was accessed during checking, it likely triggered the workflow with no data, causing the...
  9. Preeti Paryani

    Forwarding Email to Pabbly

    Hi @tfc, Thank you for sharing the details. Upon checking, it appears that you are using the Pabbly Email Parser to trigger the workflow via forwarded emails. To better understand why the emails are not triggering the workflow and are getting rejected, could you please share: A screenshot...
  10. Preeti Paryani

    Instagram dm for clients

    Hi @boo, Thank you for your detailed query. At the moment, the only supported way to connect accounts using the Instagram (Developer) integration is the method outlined in the forum guide below: https://forum.pabbly.com/threads/connection-guide-instagram-developer.34345/ Apart from the...
  11. Preeti Paryani

    cannot save workflow due to router

    Hey @shahidul islam pranto, Thank you for the clarification. Unfortunately, once a workflow is saved after removing steps (including Routers), the previous configuration cannot be restored or undone. In this case, we recommend creating a new workflow from scratch and reconfiguring the...
  12. Preeti Paryani

    Unable to edit trigger column

    Hi @TER, Thank you for your question. When we say that the webhook URL was accessed directly in the browser, we are referring specifically to the Webhook URL shown inside your trigger step in Pabbly Connect. This is different from simply adding it in your Google Sheet in a browser. If that...
  13. Preeti Paryani

    Kit (v4) integration confirmation not working

    Hi @Megan55, Thank you for reaching out. We tested the Kit (v4) connection on our end and were able to successfully establish the connection. The dropdown was clickable and functioning as expected during our testing. To better understand what might be happening in your case, could you please...
  14. Preeti Paryani

    Placeholders on thank you page stopped working

    We will keep you posted with the updates.
  15. Preeti Paryani

    Placeholders on thank you page stopped working

    Hey Sven, Thanks for reporting the issue. We have escalated this to our team for further review. Please allow us some time, and we will be back with an update as soon as we have one.
  16. Preeti Paryani

    How to generate permanent access token for FB Ad Insights data? Share documentation link

    Hi @Fagun Shah, Thank you for the confirmation and feedback. We have shared this with our team, and they will create a new video soon. We are closing this thread as your issue has now been resolved. We would appreciate it if you could share your feedback on the support received using the link...
  17. Preeti Paryani

    [Pabbly + Pipedrive] Deal title must be given.

    Hi @SupportHubstrat, Thanks for sharing the details and granting access. We can see that this action was working fine earlier, but the issue appears to have started today. To investigate this further, could you please allow us to execute the same action using the new UI? Alternatively, you...
  18. Preeti Paryani

    Syncing Pabbly Chatflow Tags with Zoho CRM Lead Tag

    Hey @Hasan Jubair, Thanks for sharing the details. We have added Text Formatter steps in your workflow to remove the extra double quotes and array brackets [] from the tags. After applying these changes, the workflow is now working correctly. Please refer to the attached image for a better...
  19. Preeti Paryani

    How to generate permanent access token for FB Ad Insights data? Share documentation link

    Hi @Fagun Shah, Thanks for the feedback. We will share this with the team. Could you please confirm if the older one has helped you resolve the issue?
  20. Preeti Paryani

    Unable to edit trigger column

    Hi @Jhon11, Thanks for sharing the details. After checking the task history, the failures occurred because the webhook URL was accessed directly in the browser. This triggers the workflow with empty data, causing subsequent steps to fail. Please avoid opening the webhook URL directly in the...
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