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  1. Preeti Paryani

    Workflow not working after upgrading the account from free version

    Hi @Jhon11, Thanks for sharing the workflow and access. Upon checking, the workflow has not been triggered yet, which is why no tasks are consumed and no data is sent to Zoho CRM. Please confirm: Have you updated the Google Sheets extension with the webhook URL from this workflow? Is the...
  2. Preeti Paryani

    cannot save workflow due to router

    Hi @shahidul_islam_pranto, Thanks for reaching out and for sharing the screenshots. We tested this from our end and observed the same behavior. In your main workflow, we can see an API step, whereas in the cloned workflow, the step at the same position appears as a Router instead. Could you...
  3. Preeti Paryani

    Syncing Pabbly Chatflow Tags with Zoho CRM Lead Tag

    Hi @Hasan Jubair, Thanks for reaching out. Upon checking the workflow, we noticed that the tags mapped from the trigger are not always present—sometimes they are missing in the trigger response. Due to this missing mapped data, the Add Tag action throws an error. To resolve this, please...
  4. Preeti Paryani

    Help needed capturing Slack thread replies in Pabbly Connect

    Hi @While Digital, Thanks for joining the meeting. I hope your queries were resolved and the workflow is set up properly. Since you’ve been a long-time Pabbly customer, it would be really helpful if you could share your feedback. Your review can help other businesses understand how they can...
  5. Preeti Paryani

    Appsheet to Google Sheet than to Whatsapp, doesnt send a data

    Hey @minister_kingpriest, We’ve moved your conversation to a separate thread to avoid any confusion. Please note that in the previous discussion, we did not receive access to the Google Sheet, so we do not have an update on that part yet. To help us assist you effectively, could you please...
  6. Preeti Paryani

    [Pabbly + Pipedrive] No Person Added to deal

    Hi @SupportHubstrat, Upon checking the workflow, we found the issue. In the “Person doesn’t exist” route, the Contact Person ID in the Create Deal action is currently mapped from the Find Person action. Since the person does not exist in this route, Find Person does not return a valid ID...
  7. Preeti Paryani

    Workflow URL requested for incomplete actions

    Hi @strangeworldrecords, Thank you for sharing the details. We have checked this with our team and found that this was an unintended case where the specific webhooks for the two products added during the downtime were not captured. Because of this, the workflow did not get triggered for those...
  8. Preeti Paryani

    Respond.io "Last Interacted Channel"

    Hi @optired, Thank you for reaching out to us. Upon checking, if your requirement is to send a message to the user via the same channel they last interacted on, you can use the existing Send Message action that is currently available. Instead of selecting a channel from the dropdown, please...
  9. Preeti Paryani

    If - Then - Else with an action in between

    Hello @GuillaumeGroen, Thank you for your patience. Our team has updated the action, and you should now be able to select the style and layout while creating the invoice. We request you to please test the action once and check the sample response to see how it works. If you face any issues or...
  10. Preeti Paryani

    FunnelKit Create Contact - Unknown Error

    Hi @Isotonik, Thanks for the update. We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.
  11. Preeti Paryani

    Respond.io "Last Interacted Channel"

    Hi @optired, Thank you for your clarification. Currently, there is no feature available to list or select the “last interacted channel” in the channel dropdown of the Send Message action. However, we have escalated this requirement to our internal team to check the feasibility of adding such...
  12. Preeti Paryani

    Help needed capturing Slack thread replies in Pabbly Connect

    Hi @While Digital, To assist you with this more effectively, we would need to connect over a Google Meet so that we can review the setup and guide you accordingly. Please schedule a convenient time using the following booking URL: https://calendly.com/d/cxp2-cym-f3b/support-from-pabbly-preeti...
  13. Preeti Paryani

    FunnelKit Create Contact - Unknown Error

    Hi @Isotonik, Thank you for sharing the details. Upon checking the workflow and task history, we noticed that the action where the contact was being created in FunnelKit has been deleted, so we are currently unable to review the exact configuration. Additionally, from the task history, it...
  14. Preeti Paryani

    All facebook page not visible.

    Hey @SupportHubstrat, Could you please provide us with the Workflow URL where you are facing this issue and a screencast showing the connection process? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may...
  15. Preeti Paryani

    Respond.io "Last Interacted Channel"

    Hi @optired, Thank you for sharing the details and the workflow URL. At the moment, there is no option available in Pabbly Connect to directly select or fetch the “last interacted channel” in the respond.io integration, as you may see in MAKE. To assist you further, could you please let us...
  16. Preeti Paryani

    Message is not sending

    Hi @IIEC, Thank you for reaching out. To help us review this and assist you further, could you please share the following details: The email address associated with your Chatflow account The WhatsApp phone number using which the broadcast message is being sent Once we have these details, we...
  17. Preeti Paryani

    Help needed capturing Slack thread replies in Pabbly Connect

    Hi @While Digital, Thank you for reaching out. Currently, there is no native action in Pabbly Connect that exclusively fetches Slack thread replies. However, this can be achieved using the Slack: Custom API Request action as a workaround. Please open the required Slack channel and run the...
  18. Preeti Paryani

    Error while setting up Odoo to Meta CAPI

    Hi @Leonard, Thank you for sharing the workflow URL. Upon checking the workflow you shared, everything appears to be working correctly. The trigger as well as the Meta CAPI action are returning valid responses, and we are not seeing any configuration issues in the current setup. Could you...
  19. Preeti Paryani

    Help needed capturing Slack thread replies in Pabbly Connect

    Hi @While Digital, We have checked your workflow, and the trigger behavior is expected. At the moment, Pabbly Connect does not have a separate trigger to capture only Slack thread replies. The Slack → New Message trigger captures both: New messages are posted directly in the channel Replies...
  20. Preeti Paryani

    Help needed capturing Slack thread replies in Pabbly Connect

    Hi @While Digital, Thank you for reaching out and for clearly explaining your requirement. To check this in detail and guide you accurately, we request you to please share the workflow URL that you have created in Pabbly Connect. This will help us review the trigger and configuration you are...
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