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  1. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi @Farooq Shahzad, Glad to hear that the Meta Developer account issue has been resolved and everything is working properly now. Regarding your questions about the WhatsApp Business API: Meta does charge separately for WhatsApp Business API usage based on their conversation-based pricing...
  2. Preeti Paryani

    Replied Last user message variable in Pabbly chatflow

    Hey @roneysider, Could you please elaborate a bit more on your use case and what exactly you are trying to achieve? If you have already created any workflow/flow for this setup, kindly share it with us so that we can better understand the requirement and assist you accordingly. Also, if your...
  3. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, Could you please share the email address associated with your Pabbly Form Builder account? Once we have it, we will be able to check both forms from our end and investigate why the cloned form is redirecting users to a different PayPal payment page.
  4. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi Farooq, It seems that the particular Meta Business account you are trying to access is either not owned by you or your profile does not currently have the required permissions to access it. Because of this, Meta is showing the message: “You don’t have access. This feature isn’t available to...
  5. Preeti Paryani

    Replied pabbly api invalid token

    Hello @cynopha, Currently, there is no separate standalone public documentation page for Pabbly Email Marketing V2. The V2 API endpoints are available within the same API documentation itself under the “Pabbly Email Marketing v2” section. Please refer to...
  6. Preeti Paryani

    Replied pabbly api invalid token

    Hello @cynopha, Thanks for sharing the endpoint details. The issue is likely occurring because the API endpoint you are using belongs to the older Pabbly Email Marketing version: https://emails.pabbly.com/api/email-templates However, currently Pabbly Email Marketing V2 has been launched, and...
  7. Preeti Paryani

    Replied pabbly api invalid token

    Hello @cynopha, Could you please share the following details so that we can check the issue further from our end: The workflow URL where you are attempting this The API documentation link you are referring to The exact API endpoint you are trying to execute Once we have these details, we...
  8. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi @Farooq Shahzad, Thank you for sharing your concern. Credit consumption in Chatflow occurs whenever an outgoing message is sent, whether the message is sent manually via the inbox or automatically through chatbot flows. In general, each outgoing message consumes one credit. To optimize...
  9. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi @Farooq Shahzad, Thanks for the update. Glad to be of help!
  10. Preeti Paryani

    Replied How to apply one license to all plans?

    Hello Sven, This currently seems to be an issue, as the dropdown is not allowing the selection of all plans at once. However, just to clarify the intended behavior: the License setting is product-dependent. This means the dropdown will only list the plans associated with the specific product...
  11. Preeti Paryani

    Replied Failing to connect Whatsapp number

    Hello @RodrigoCastrezana, We sincerely apologize for the inconvenience you are facing. To help you resolve the issue related to connecting your WhatsApp number with Pabbly Chatflow, it would be better if we could connect over a short Google Meet call and assist you directly with the setup...
  12. Preeti Paryani

    Replied Remove "Email by Pabbly" branding from footer

    Hi @SujitSingh, For newly created API/Workflow campaigns and templates, the “Sent with Pabbly” footer should no longer appear. For existing templates, you will need to duplicate the templates and use the duplicated versions for sending campaigns, as the footer settings from older templates may...
  13. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi @Farooq Shahzad, Thanks for confirming that the issue is now resolved. Regarding the credit requirement, it mainly depends on the number of outgoing messages your chatbots or flows will send. Based on your expected usage and client requirements, you can choose a suitable plan accordingly...
  14. Preeti Paryani

    Open Dynamic JSON Handing in Pabbly Chat Workflow

    Hi @Kishore, Thanks for reaching out to us. If you want to pass dynamic values within the API request, you can use Contact Custom Variables for the same within Pabbly Chatflow. You can refer to the attached tutorial from the shared timestamp to better understand how to configure and use...
  15. Preeti Paryani

    Open WhatsApp Connected but Flow Response Not Triggering

    Hi @Kishore, Glad to hear that everything is working fine now after re-adding the number. It’s possible that the previous connection setup was not completed properly, which may have caused the issue earlier. Since the setup is working correctly now, we believe the concern has been resolved...
  16. Preeti Paryani

    Open WhatsApp Connected but Flow Response Not Triggering

    Hi @Kishore, Thank you for reaching out. We checked your Chatflow setup and found that the WhatsApp number you connected is no longer available in the same Meta portfolio it was originally linked with. Due to this, messages are not being received in the inbox, and the flow is not getting...
  17. Preeti Paryani

    Replied text post automation on Facebook page

    Hey @sonuku, Thanks for sharing the workflow again. We’ve checked it, and it appears that your Google Sheet currently contains only the post content in a single row without proper headers. Because of this, the data is not being structured correctly, which affects the Iterator. To fix this...
  18. Preeti Paryani

    Replied text post automation on Facebook page

    Hey @sonuku, The Iterator works only with array data. In your current workflow, the previous step (Google Sheets → Add New Row) does not return any array, which is why nothing is available to map in the Iterator. If your goal is to process multiple rows from Google Sheets, you should: Use...
  19. Preeti Paryani

    Replied text post automation on Facebook page

    Hey @sonuku, Thanks for sharing the details. We’ve checked the workflow you provided, but we couldn’t find any Iterator step after the Google Sheets action. Could you please clarify the specific issue you’re facing while configuring it so we can assist you better?
  20. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi @Farooq Shahzad, We tested saving your flow on our end, and it was saved successfully. The “Invalid Flow” error you’re encountering could be due to a browser cache issue. We recommend clearing your browser cache, making a small change to the flow, and then trying to save it again. Please...
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