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  1. Preeti Paryani

    Stripe Card Details Not Loading on Checkout

    Hey @sven-bo, Thanks for reaching out. The issue doesn't replicate on our end as well. It seems to be a temporary browser cache issue. Please ask the user to try the checkout after clearing the browser cache . It should probably resolve the issue.
  2. Preeti Paryani

    Get subscription unused credit or list of credit notes via API

    Hello @robby666111, Currently, it is not possible to retrieve the amount of unused credit on a subscription or get a list of all credit notes via API in Pabbly Subscription Billing. If you would like this feature to be considered, please add your request to our roadmap here:
  3. Preeti Paryani

    Deskera Trigger - for When Contact was Update

    Hi @mzayn, You can use the trigger event visible in the attached image.
  4. Preeti Paryani

    Refund

    Hello @KIM JUA, Could you please share the email address associated with your Pabbly account so we can review your request and assist you with the same?
  5. Preeti Paryani

    Why the messages remain pending under the broadcast sent

    Hello @kamleshguru, It appears that you are already in communication with our team regarding this concern via email under ticket ID 30698. Kindly continue the discussion through the same email thread for further updates. To avoid any confusion or duplication, we are closing this forum thread...
  6. Preeti Paryani

    Search Odoo Contact

    Hello @mishrasandeep, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If...
  7. Preeti Paryani

    Brackets Showing Around Fields in Template Broadcast (Whatsapp) Message

    Hello @JSWaheed, Thank you for reaching out. Please note that this is not an issue but an expected system behavior. The square brackets [1], [2] are used to visually represent dynamic variables within the message on your end (sender/inbox view) so you can easily identify the mapped values...
  8. Preeti Paryani

    How to transfer or sync chatflow contact to Google sheet

    Hello @vivek@u, Could you please share the workflow URL associated with your query so we can have a better look into it and assist you accordingly?
  9. Preeti Paryani

    New Format

    Hi @andrewstrealtor, Our team is looking into it. Please allow us some time. Once we hear an update, we will get back to you.
  10. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, You can achieve this by creating separate flows for each case. If you want the automation to run when a user clicks the quick reply button or manually types the same text, you will need to set up two independent flows using the two trigger types shown in your screenshots...
  11. Preeti Paryani

    Replied Failing to connect Whatsapp number

    Hello @RodrigoCastrezana, Thank you for reaching out to us. To assist you better, could you please share the WhatsApp number you are trying to connect, along with a short screencast showing the steps you are following during the connection process? Additionally, we recommend trying the setup...
  12. Preeti Paryani

    Getting an error when trying to register

    Hello @contentocean, Please wait for the review to be completed, or try reaching out to Meta Support for further clarification. Once the review is finished, kindly try syncing or registering the number again and let us know the outcome. We'll be happy to assist you further.
  13. Preeti Paryani

    Coupon validity date and timezone

    Hello @sven-bo, The issue related to the validity date has now been resolved. If you select the validity date as 5-12-2025, then it will be 5-12-205 instead of 4-12-2025. Regarding the timezone, please note that the validity will work as per the UTC timezone for now. however our will work on...
  14. Preeti Paryani

    Coupon validity date and timezone

    Hello @sven-bo, Please disregard my last reply for a while. Our team is looking at it. I will update you once I hear an update from them.
  15. Preeti Paryani

    Getting an error when trying to register

    Hello @contentocean, Thank you for reaching out. The error (#100) Invalid parameter usually appears when the WhatsApp number is not fully set up for Cloud API use. Could you please confirm the following: Have you added this number inside your Meta Business Portfolio at business.facebook.com...
  16. Preeti Paryani

    webhook trigger inside the form, before submission

    Hello @deepak9780097800, Thank you for reaching out to us. At the moment, the use case you described would not be possible. A webhook cannot be triggered before the form is submitted, and no response can be sent to the webhook until the form is actually submitted.
  17. Preeti Paryani

    Replied Error Code (#131042) Message failed to send because there were one or more errors related to your payment method.

    Hello @winwithnitin, Please refer to the attached image and the following document for more info on the error and solution: https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/messaging-errors-in-pabbly-chatflow-what-they-mean-VY4pvV4Bt1
  18. Preeti Paryani

    Billing

    Hello @hellworodltechform, The separation of conversations for each WhatsApp number is an intended feature of Chatflow. This design ensures that each business number maintains its own context, allowing teams to manage conversations in a structured and organized manner. This is how the system is...
  19. Preeti Paryani

    Catalogue connecting issue

    Hello @icce.org.in As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you...
  20. Preeti Paryani

    incoming message not receiving

    Hello @icce.org.in As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you...
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