• ⚠️ Important: This forum is being discontinued.

    We've moved community discussion to a new platform — better search, faster replies, and tighter integration with the Pabbly apps you already use.

    • Sunset date: 23 July 2026 (this forum will go offline after that)
    • Until then: Login remains available for 30 days
    • Continue the conversation: https://sales.pabbly.com/forum

Search results

  1. ArshilAhmad

    Closed Duplicate Comments Issue in Workflow (Reel Upload)

    Thank you for the confirmation. This aligns with the task history ID you shared, but the duplicate post that triggered the workflow was posted before this time. This post was made on 24 April 2026, 15:34:51 IST Task History ID : IjU3NjYwNTZkMDYzNTA0MzI1MjY0NTUzMTUxMzM1MTY0NTQzNTBmMzki_pc Could...
  2. ArshilAhmad

    Closed Duplicate Comments Issue in Workflow (Reel Upload)

    Thank you for sharing the Task History ID. We were able to find two tasks with the same post ID. Could you please confirm the exact time at which the post was made? Was it on Apr 24, 2026, at 15:44:18 or at 18:01:02? This will help us investigate the issue further. Task History ID -...
  3. ArshilAhmad

    Replied Issue with Contact Count in Campaign and Footer Customization

    The video appears to be region-restricted, and we are unable to access it without a VPN. That said, please note that the total unsubscribed list is automatically excluded at the time of sending. This explains the discrepancy you mentioned. We have disabled the “Send by Pabbly” footer. It will...
  4. ArshilAhmad

    Replied Issue with Condition Node – Automation stops after user response

    Our technical team has informed us that when the flow reaches the Delay step, the system saves the last message it saw at that moment. After the wait, the "User Message - Exists" check looks at that saved last message—not the live chat. Any reply sent during the delay period is stored in the...
  5. ArshilAhmad

    Replied Issue with Condition Node – Automation stops after user response

    We have forwarded the concern to our technical team again. Please allow us some more time—we will get back to you with an update soon. We have also created a test flow in your Pabbly Chatflow account. Please avoid deleting it. https://chatflow.pabbly.com/app/flows/edit/69e2cdbd9c2b62ca2bd9f292...
  6. ArshilAhmad

    Closed I keep getting errors on my Convertbox- Flodesk task

    Hi @Mpcredle, You had entered the word “email” as a prefix in the “Add Existing Subscriber to Segment” action step. We have removed that and also added a Delay step between the “Create/Update Subscriber” action step and the “Add Existing Subscriber to Segment” action step. These two changes...
  7. ArshilAhmad

    Open Checkout Customizer: Checkbox and Radio fields render as plain labels

    Hi @sven-bo, Your concern will be addressed here: https://forum.pabbly.com/threads/checkout-customizer-quantity-option-not-showing-checkbox-not-rendering-and-console-error-on-text-area-field.35640/ Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  8. ArshilAhmad

    Hold Checkout Customizer: Quantity option not showing, checkbox not rendering, and console error on text area field

    We have followed up with the technical team regarding the checkbox-related issue, and we will get back to you as soon as we have any updates. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  9. ArshilAhmad

    Replied issue with segmentation

    Hi @thedividendowner, Based on your Pabbly Email Marketing dashboard, we can see that there are no subscribers in your subscriber list who have been tagged with “Gmail.” The subscribers are being added to a list named “Gmail,” but they have not been tagged with the “Gmail” tag. Thanks &...
  10. ArshilAhmad

    Replied Issue with Condition Node – Automation stops after user response

    Hi @ANA MARIA VILAS, The flow you are describing is this one rather than the one you shared above. https://chatflow.pabbly.com/app/flows/edit/69d436213d10748094ec3e04 This workflow is triggered when ‘interesadas-web’ is added to a contact. Then a list is sent to the contact, and when the...
  11. ArshilAhmad

    Replied Clone a product

    Hi @Edzet, Could you please share a short screen recording showing the exact issue you are encountering, along with the plan where you are facing this issue? Also, please share the email address associated with your Pabbly Subscription Billing account. Thanks & Regards, Arshil Ahmad Customer...
  12. ArshilAhmad

    Replied (#131042) Message failed to send because there were one or more errors related to your payment method.

    Your concern is being addressed here: https://forum.pabbly.com/threads/payment-problem-sending-template.35552/#post-167178 Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  13. ArshilAhmad

    Replied Payment Method

    Your concern is being addressed here: https://forum.pabbly.com/threads/payment-problem-sending-template.35552/#post-167178 Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  14. ArshilAhmad

    Replied Error Code (#131042) Message failed to send because there were one or more errors related to your payment method.

    Your concern is being addressed here: https://forum.pabbly.com/threads/payment-problem-sending-template.35552/#post-167178 Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  15. ArshilAhmad

    Replied Pabbly connect Monthly subscription autorenewal status

    The plan you purchased today, March 31, 2026, is already set to auto-renew, so you don't need to do anything else. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  16. ArshilAhmad

    Replied Facebook API Error (500) (#131000) Something went wrong

    Community consensus on the Meta Developer Forum indicates that Error 131000 is often tied to a bugged App ID. The Fix: Create a new App in your Meta for Developers dashboard. Select the "Business" type and re-add the WhatsApp product. Reconnect this new App to Pabbly Chatflow and see if that...
  17. ArshilAhmad

    Replied Facebook API Error (500) (#131000) Something went wrong

    Thank you for sharing the video—the connection process looks correct. Have you previously connected this number to a BSP or to a different Pabbly Chatflow account? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  18. ArshilAhmad

    Replied Facebook API Error (500) (#131000) Something went wrong

    Hi @EdgarBadilloCruz, Error Code 131000: “Something went wrong” typically indicates an internal server error at Facebook’s end. Could you please share a short screen recording showing the entire process of adding the phone number to Pabbly Chatflow, and highlight the exact step at which you...
  19. ArshilAhmad

    Closed Error - Application has being deleted

    Hi @sportinvest, Could you please confirm whether the issue has been resolved now? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  20. ArshilAhmad

    total_net_revenue from /api/v2/getdashboardstats does not match Pabbly dashboard values

    Hi @sven-bo, What appears to be happening here is that, for individual days when the sales amount is less than the refund amount, the revenue is being calculated as 0 instead of Sales − Refund (for that particular day). For example, on February 2, the total sales = 66 and the refund = 69. The...
Top