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  1. ArshilAhmad

    Credit Usage Review Request – Lifetime Standard Plan

    As per our policy, Pabbly Chatflow Lifetime Plans cannot be upgraded or switched to a different Lifetime Plan. https://buy.pabbly.com/chatflow-onetime/ Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  2. ArshilAhmad

    Dynamic URL - WA Template

    Hi @sportinvest, Could you please elaborate a bit more on your exact use case? Do you want to add a Call to Action button to your WhatsApp template with a dynamic URL? Watch the video shared below to understand how you can send data from Pabbly Chatflow to Pabbly Connect. Thanks &...
  3. ArshilAhmad

    Open Unable to Capture Facebook & Instagram Lead Source in Google Sheet via Pabbly

    You had captured a test lead in your Facebook Lead Ads trigger step, because of which the platform wasn't visible. We have selected a real lead in your trigger step, and the Platform is visible now. Please avoid selecting or capturing test leads in your trigger step. Now, in your Google Sheets...
  4. ArshilAhmad

    comment ajouter un contact à une liste precise?

    Hi @The sophos, Please hard refresh your browser, then attempt to add a contact to your contact list and check if you are able to do so. If you still encounter the issue, kindly record your screen and share it in this thread, showing the exact issue you are encountering. Thanks & Regards...
  5. ArshilAhmad

    How Does KlickTipp Integration work with Pabbly?

    Hi @jacobptrk, If you are comparing Pabbly Connect and KlickTipp for email marketing automation, here are a few reasons why many businesses prefer Pabbly for long-term automation and scalability: More integrations and flexibility Pabbly Connect allows you to connect with 2,000+ applications...
  6. ArshilAhmad

    Systemizing Professional Identity: Does your "First Touchpoint" match your Automation?

    Hi @KhoSim, Could you please elaborate a bit more on your exact concern? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  7. ArshilAhmad

    Replied Last user message variable in Pabbly chatflow

    No, there is no trigger step that automatically checks for and triggers the flow based on the most recent message. A flow can be triggered when a specific keyword is received, when a user starts a conversation, when a user replies using a quick reply button, when a WhatsApp template is sent, and...
  8. ArshilAhmad

    Replied Last user message variable in Pabbly chatflow

    Hi @Viswanatha Reddy, It’s not possible to determine whether the message received is the last message from the user, so this particular use case doesn’t appear to be possible. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  9. ArshilAhmad

    Replied (#131042) Message failed to send because there were one or more errors related to your payment method.

    Hi @vivek@u, The message is coming from Meta's end. The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be...
  10. ArshilAhmad

    Form not opening

    Hi @DIWC, Could you please specify the email address associated with your Pabbly Form Builder account? Also, please share the name of the form you are referring to and a screenshot showing exactly where it indicates that the form is closed. Thanks & Regards, Arshil Ahmad Customer Support...
  11. ArshilAhmad

    Some of my client messages arent being recorded as its not passing via webhook

    Hi @anitha1990.kct, The account you shared does not have any Pabbly Chatflow flows or Pabbly Connect workflows sending data to the webhook. Please share the correct account through which you are sending data to n8n. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate...
  12. ArshilAhmad

    500 internal server error

    Thank you for the update. We're glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  13. ArshilAhmad

    500 internal server error

    Hi @nizam, @alan01, Our technical team has fixed this issue. You should now be able to access your Pabbly Subscription Billing account. Please check the same at your end. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  14. ArshilAhmad

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  15. ArshilAhmad

    Suggestion—Typing / is irritating.

    Hi @deepak9780097800, You can pass this suggestion to our development team on our dedicated platform here: https://roadmap.pabbly.com/b/Feature-Request Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  16. ArshilAhmad

    Stopping the chat bot

    It usually takes 24 to 48 hours for a template to be approved from Meta’s end. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  17. ArshilAhmad

    How can I remove the tick boxes and qty's

    Hi @alan01, Currently, it is not possible to remove the checkbox, as it will appear for the add-ons by default. If you want these changes to be made to the checkout customizer, you can submit your request on our dedicated platform...
  18. ArshilAhmad

    Whatsapp Coexistence feature

    Your concern is being addressed here: https://forum.pabbly.com/threads/how-to-use-whatsapp-coexistence.34966/ Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  19. ArshilAhmad

    Urgent: All Chatflow Flows Deleted After WhatsApp Number Reconnection

    Your chatbot flows, custom fields, and inbox data are not stored purely at the Chatflow account level—they’re scoped to the specific WhatsApp phone number ID / WABA mapping. When your client moved the WhatsApp number to a personal device, Meta detached the number from its existing Cloud API...
  20. ArshilAhmad

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Hi @mezmer, This is the default behavior of WhatsApp Web, and we’re unable to change it from our end. Could you please share a screenshot showing this? Also, please share the same Inbox ID from your Pabbly Chatflow account. Currently, we don’t have a dedicated mobile application for Pabbly...
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