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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

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Search results

  1. M

    Apple Pay, Google Pay payments integrations

    Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated
  2. M

    Link between Stripe product and pabbly

    Hello @abular , Could you please specify where you are encountering issues or any questions you might have regarding this user flow? This will enable us to offer an appropriate resolution. Thank you.
  3. M

    Coupons and free trial - how influence each other

    Hello @nitten If you don't want to collect payment details from the customer, you can create a free plan with a zero amount in your PSB account. With this zero-amount plan, payment details won't be collected from the customer. After the trial period ends, you'll need to manually upgrade the...
  4. M

    How Can I Add Dynamic Value in the Checkout Customizer Tracking Script

    At present, in Pabbly Subscription Billing's tracking code, you can use the dynamic values %invoice_amount% and %invoice_id% to get the dynamic transaction values. If we have any updates regarding this in future we will surely let you know.
  5. M

    Change affiliate link

    Hello @abular , Could you please provide the affiliate link and the email address associated with your account? This will allow us to investigate the issue further and inform you of the reason for the problem.
  6. M

    Coupons and free trial - how influence each other

    Hello @nitten Yes, you can create a use case in this manner. If you wish to exclude the trial period from the coupon you're offering, you should create a similar new plan that doesn't include the trial. This is because when a plan with a trial period is purchased, the trial always activates...
  7. M

    Change affiliate link

    Hello @abular, Yes, you can update the affiliate link as follows: http://example.com. Use this as your affiliate link. Affiliates can use this updated link for promotion, and they will receive commissions based on the rules you've setup in your account. The only requirement to generate a...
  8. M

    Change affiliate link

    Hello @abular Could you please clarify what you mean by "edit the affiliate link in the backend to go to another landing page"? With more details, we'll be able to assist you better.
  9. M

    Issue with Indian Stripe accounts

    Hello @kv_dhruman We have already answered to your query in the below forum https://forum.pabbly.com/threads/stripe-payment-in-usd-from-indian.17335/#post-81979
  10. M

    How Can I Add Dynamic Value in the Checkout Customizer Tracking Script

    Hello Jaideep, Please refer to the below help document that will guide you how you can get the capture dynamic transaction values in Pabbly Subscription Billing's tracking code. https://forum.pabbly.com/threads/dynamic-transaction-value-in-tracking-code-in-pabbly-subscription-billing.17340/
  11. M

    Dynamic Transaction Value in Tracking Code in Pabbly Subscription Billing

    You can easily capture dynamic transaction values in Pabbly Subscription Billing's tracking code. By adding custom fields like %invoice_amount% and %invoice_id% to your thank you page tracking code, these values will be dynamically populated in the Tracking Script. Follow these steps to...
  12. M

    The subscription activate event is on at webhook but after successful payment, this event does not trigger

    Hello @Ashwin Baraskar , We've noticed that your plan includes a trial period. As a result, the 'subscription activate' webhook will only trigger once the trial period is expired/over. To receive details at the beginning of the Subscription Trial Period, you'll need to set up the webhook for...
  13. M

    How Can I Add Dynamic Value in the Checkout Customizer Tracking Script

    Hello @jaideep Could you please elaborate on your use case in greater detail? This will enable us to offer a more tailored resolution. Additionally, could you clarify what you mean by 'transaction ID'? Are you referring to the Pabbly Subscription Billing transaction ID or another unique...
  14. M

    Pabbly Subscription Billing IP Whitelisting Guide

    Pabbly Subscription Billing IP Address Whitelisting Guide 🔒 Pabbly Subscription Billing Security and Performance: Takes the security and performance of our services seriously. Ensures optimal performance and reliability for users. Hosted on Amazon Web Services (AWS) 🌐, a leading global cloud...
  15. M

    Dunning Process

    Hello @abular, We regret to inform you that, currently in PSB, the dunning process operates in such a way that the system triggers dunning for failed transactions even if a new successful subscription is created later in some time. We kindly ask you to submit this as a feature suggestion...
  16. M

    Add 'Mark as paid' option in commission section for affiliate system

    Hello @rodrigo Thank you for submitting the feature request. If we receive multiple requests for this feature from our users, we will consider including it in Pabbly Subscription Billing after assessing its feasibility.
  17. M

    Allow remove affiliates from specific subscriptions

    Hello @rodrigo Thank you for submitting the feature request. If we receive multiple requests for this feature from our users, we will consider including it in Pabbly Subscription Billing after assessing its feasibility.
  18. M

    How to Change the Email Address of the Customer or Affiliate

    How to Change the Email Address of the Customer or Affiliate To change the affiliate's email address, you must first obtain the updated email address from the affiliate. Then, you can make the change on your end via the merchant portal. Please note :- Affiliates/Customer cannot update their...
  19. M

    The credit card recurring failed to charged

    Hello @abular, You can update the new card in the subscription and then you the collect charge for the subscription in which you have attached the new card. To do so please follow the below steps Invoice > Search for the invoice which you want to collect the charges. > Three dots options >...
  20. M

    Data existed in sales, but not in subscription

    Hello @abular, Can you please share details of the user in which you faced this problem so that we can check this on our end.
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