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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

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    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Search results

  1. M

    Cohort retention report

    Hello @abular We regret to inform you that, as of now, PSB doesn't offer this specific type of report. However, we truly appreciate your feedback. We will certainly consider adding such reports to PSB in the future. Thank you for your understanding.
  2. M

    i have purchased the plane but due to mistake i entered wrong gmail id i want to change this

    Hello, Could you please inform us of the email ID with which you made the purchase, as well as specify which Pabbly product you purchased? This will help us assist you better. Additionally, please provide the email ID to which you'd like the purchase to be transferred.
  3. M

    Cohort retention report

    Hello @abular Can you please let us know in more details what type of report you want in PSB. Also let us know what you want mean by report based on Cohort so that we can check this accordingly and let us know accordingly.
  4. M

    Checkout pages not working

    Hello Imran, Greeting !! This issue in your account was resolved yesterday and was answered in the other forum query that you raised. https://forum.pabbly.com/threads/my-pabbly-subscription-plan-giving-error-saying-this-plan-is-temporarily-inactive.16886/
  5. M

    One of my plans is no longer loading

    Hello @alan01 , Greetings !! Sorry for any inconvenience this may have caused. We have fixed the issue. Could you please check and confirm on your end.
  6. M

    This plan is temporarily inactive.

    Hello @vanstrac , This issue has been resolved. we have already answered this query in the below forum https://forum.pabbly.com/threads/this-plan-is-temporarily-inactive.16884/
  7. M

    Automatically collect recurring payment via API/webhook with custom payment gateway

    Thank you for submitting this feature request. If we receive multiple requests for this feature from our users, we will consider its inclusion in Pabbly Subscription Billing after evaluating its feasibility.
  8. M

    The 1st month subscription have a discount

    Hello @abular Could you please provide more details regarding your query? As it stands, it's unclear. Providing clarity will help us respond appropriately. If your question pertains to the possibility of upgrading or downgrading the subscription via API, then yes, you can use our Upgrade...
  9. M

    Affiliate Overview

    Affiliate Overview The Affiliate Overview provides a comprehensive snapshot of all affiliate-related activities. It's the gateway to understanding how affiliates are performing and contributing to your sales. When you access the affiliate section, the Overview is the first tab you'll encounter...
  10. M

    The 1st month subscription have a discount

    Hello Abular, Greetings! Currently, this type of subscription is not feasible in Pabbly Subscription Billing. However, you can create a coupon using the one-time Redemption Type option in PSB to satisfy this use case.
  11. M

    Webhooks

    What are Webhooks: A webhook is an HTTP-based callback function that allows lightweight, event-driven communication between 2 application programming interfaces (APIs). How to configure webhook? To configure the Webhook settings, navigate to Settings > Webhook option. How to Add Webhook...
  12. M

    Price increase

    Hello @vanstrac There are two options available in this scenario that you can do:- Create a Fresh Subscription: Create a fresh new subscription for the existing subscribers / customer with the updated plan that reflects the updated price. And cancel the old subscription of the customer which...
  13. M

    Price increase

    Hello @vanstrac Currently, our application doesn't support the feature that allows you to increase the price of an existing subscription without canceling the previous one. In order to increase the price of the existing subscription you have to cancel the existing subscription and create a new...
  14. M

    Updating the Price of an Existing Plan or Subscription: A Step-by-Step Guide

    You can implement the new price in two steps in Pabbly Subscription Billing: Step 1: Update the price of the plan for the new customer Update the price of the plan to reflect the new amount. This ensures that new customers will purchase the plan at the updated price. Navigate to the Plan...
  15. M

    Price increase

    Hello, You can implement the new price in two steps in Pabbly Subscription Billing: Step 1: Update the price of the plan for the new customer Update the price of the plan to reflect the new amount. This ensures that new customers will purchase the plan at the updated price. Navigate to the...
  16. M

    Custom URL Redirect based on user's email

    Hello @NickJSI Greetings !! You can not inside the user details directly in the redirect URL but the workaround that we can suggest you can use PSB Get Hosted Page Data API to get the data form the checkout page and pass this relevant data in the redirect URL afterwards at your end. To know...
  17. M

    Possibility to Localise Customer Portal

    Hello Skwilliam, You can edit the file and upload it directly within this conversation. If the file size is too large, you can also share it with us by email at [email protected]
  18. M

    Unable to change portal name

    Yes to make the Custom Portal unique you need to enter the unique name for the portal. To know more about how the customer portal please refer to the tutorial video :-
  19. M

    How to track google ads conversion in pabbly payments?

    Hello Akshay, Can you please share the plan and product name with which you are facing this issue. This information will help us investigate the issue from our end in more details.
  20. M

    Unable to change portal name

    Hello Krish, Upon reviewing, we confirmed that we were able to successfully add the client portal name in your account. We also reviewed the video you shared. It appears that the issue arises because the portal name you're attempting to use is already in use in our system. Please try setting up...
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