✔️RESOLVED! -- Acuity Product Order (retrieve other details)

[cherrya]

Hi, I can see that there's a trigger for incoming Product Orders in Acuity, but I can't seem to find the customer name, product title, and certificate code that goes with that order. It only retrieves the ID.

Is there any way around this? I also can't find a "Search Product Orders" action either to collect this information.

Thanks

 

[Pabblymember11]

Hey @cherrya

Kindly use the "Get Order Detials" action step once to retieve the realted details of the Order.

 

[cherrya]

Hey @cherrya

Kindly use the "Get Order Detials" action step once to retieve the realted details of the Order.

View attachment 20057

This is SUPER helpful, thank you @Supreme! Is there any way to retrieve the certificate code, too? I already have all the other info I need (customer name, email, phone number, etc) but I also really need that one last bit of info

 

[Pabblymember11]

Hey @cherrya

Please try the following action step once and then try again.

 

[cherrya]

Oh my gosh, you guys are amazing! It's working now!

Hey @cherrya

Please try the following action step once and then try again.

View attachment 20087