Approving my message templates by Meta

Hi John,

Thanks for reaching out. WhatsApp message template approvals in Pabbly Chatflow are handled entirely by Meta (WhatsApp Business Platform), not by Pabbly. Templates are often approved within minutes, but Meta's review can take up to 24 hours, and occasionally longer depending on their review load.

Here are a few things you can try to help move approvals along:

1. If a template has been pending for a long time, duplicate the existing template and resubmit it, or create a new template with the same content and submit it again. Resubmitting often helps trigger a quicker re-review by Meta.

2. If Meta has already approved a template but Pabbly still shows it as Pending, use the Sync Template option in your Chatflow dashboard to pull the latest status directly from Meta.

3. Please also confirm your Meta Business setup is complete, as incomplete setup is a common cause of stuck templates: your Meta Business Manager should be verified, a valid payment method should be attached, and there should be no pending policy compliance checks on your Meta account.

If a template remains pending well beyond 24 hours after trying the above, please reply with a screenshot of the template status and we'll be happy to look into it further.