templete approved but not delivering
Status: Open · Asked by pablo esco on · 0 views
Hello Pablo,
Thank you for reaching out to us.
If your contacts have not received the messages sent using the newly approved template, we recommend checking the Inbox of your Pabbly Chatflow account where you attempted to send the template message. You should be able to see the relevant error message/status there, which will help identify why the messages were not delivered.
If you need further assistance from our end, kindly confirm the following details:
Email address associated with your Pabbly Chatflow account
WhatsApp number connected to your Pabbly Chatflow account
Consent for us to access your account for troubleshooting, as the current consent indicates that access has not been authorised.
Once we have these details and your consent, we can check the account and assist you further.