Not Ablt to add team member in Pabbly Chatflow ?

Status: Closed ยท Asked by DEEPAK VERMA on ยท 0 views

DEEPAK VERMA โ€” Question ยท
Getting this message "Couldn't add the team member. Please try again." . Getting this again and again 
Pabbly Support โ€” Reply ยท

Hello Deepak,

Thank you for reaching out.

The "Couldn't add the team member. Please try again." error usually occurs when the invitee's Pabbly account is not fully set up. Please follow these steps:

  1. Ask the team member to create a Pabbly account using the exact email address you want to add: Pabbly Sign Up

  2. Ask them to log in to Pabbly Chatflow once to initialize the account.

  3. Try adding them again from Settings โ†’ Team Members. If the issue persists, try using an incognito/private window or clear your browser cache.

Once added, assign the required role (Admin or Viewer). The team member can then log in with their own Pabbly account and click Access Now on the shared number.

If the issue still persists, please share the exact email address you're trying to add so we can check it further from our end.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
๐ŸŒ Pabbly.com
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Pabbly Support โ€” Reply ยท

Hello Deepak,

This is a follow-up regarding the team member access issue.

Could you please confirm if you were able to add the team member successfully after following the suggested steps?

If the issue still persists, please share the exact email address you are trying to add so we can check and assist you further.

We look forward to your response.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support
Pabbly Support โ€” Reply ยท

Hello Deepak,

This is a gentle reminder regarding the team member access issue.

Could you please confirm whether you were able to add the team member successfully after following the suggested steps?

If the issue persists, please share the exact email address you are trying to add so we can check and assist you further.

We look forward to your response.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support
DEEPAK VERMA โ€” Reply ยท

yes i was able to add .

Thanks

Pabbly Support โ€” Reply ยท

Hello Deepak,

Thank you for confirming.

We're glad to know that you were able to add the team member successfully.

Since the issue is now resolved, we'll proceed with closing this ticket.

We'd also appreciate it if you could take a moment to share your feedback about our support on Trustpilot.

Your review helps us improve our support experience.

Share your feedback on Trustpilot

Thanks & Regards,
Naman Bansod
Customer Support Specialist
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support

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