Whatsapp Brodcast message failed

Status: Open ยท Asked by surendra singh on ยท 0 views

surendra singh โ€” Question ยท
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Why my brodcasts are getting failed and giving error [131049] This message was not delivered to maintain healthy ecosystem engagement.
Pabbly Support โ€” Reply ยท

Hello,

Thank you for sharing the details.

The 131049 error is generated by Meta/WhatsApp, not Pabbly. It generally occurs when WhatsApp restricts a marketing message to maintain healthy user engagement. For example, when similar messages are sent repeatedly without a response, or the recipient has already received multiple marketing messages within a short period.

We recommend avoiding immediate retries and giving some time before sending the message again. Also, avoid repeatedly sending messages to contacts who have not engaged.

Let us know if you face any other issues. We're here to help!

Thanks & Regards,
Naman Bansod
Customer Support Specialist
๐ŸŒ Pabbly.com
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