I want to save the conversation details after chat inactive from 30 minutes
Status: Open · Asked by Aakash Sharma on · 0 views
I am assigning a chat to AI assistant but I need to save the conversation details after chat inactive from 30 minutes along with Mobile number, name and chat summary in google sheet. But I am unable to find the way to set webhook where find 30 minutes is complete of last message
Hello Aakash,
Thank you for reaching out.
We believe we understand your use case. However, to confirm we're on the same page, could you please explain your requirement with a brief example?
This will help us understand your exact use case and assist you accordingly.
Thanks & Regards,Anushka Sahu
Customer Support Associate
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