Approved WhatsApp Template Shows Success in Pabbly but Not Delivered as First Message

Status: Closed · Asked by Dharmaraj Garad on · 0 views

Dharmaraj Garad — Question ·
Does Pabbly's current Send Template Message action properly send business-initiated WhatsApp template messages to recipients who have not previously messaged the business, provided the recipient has given WhatsApp opt-in?”
Pabbly Support — Reply ·

Hello,

Thank you for reaching out.

Yes, Pabbly Chatflow: Send Template Message action supports business-initiated WhatsApp template messages to recipients who have not previously messaged your business, as long as you use an approved template and the recipient has opted in. This is the standard way to start conversations via the official WhatsApp Business API.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Just following up on this.

Yes, Pabbly Chatflow: Send Template Message action supports business-initiated WhatsApp template messages to recipients who have not previously messaged your business, as long as you use an approved template and the recipient has opted in. This is the standard way to start conversations via the official WhatsApp Business API.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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