Bulk export of full WhatsApp chat/message history for our account
Status: Open · Asked by Arti Bhatia on · 0 views
Hi team, we are building a custom integration on top of our Pabbly Chatflow WhatsApp inbox. We already imported our contacts using the public API (GET /contacts), but we also need the full historical chat/message content for every conversation, which is not available through the public API. Could your team please provide a bulk export or backup of all past WhatsApp messages for our account, or point us to a way to retrieve it? We are happy to receive it via a secure link as your team responds. Thank you!
Hello Arti,
Thank you for reaching out to Pabbly Support!
Please be informed that Pabbly Chatflow currently provides an option to bulk download/export chats in the required format, including JSON and CSV. However, there is a limitation where chats can be downloaded for a maximum period of 7 days from the "selected start date."
Additionally, you can use the Cloud Storage Backup option to back up your existing chats and retrieve the stored data from your end when required.
These are the currently available options to export or back up your historical chat data. We recommend using the workaround that best suits your integration requirements.
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist