Is WhatsApp apI coexistence feature available in pabbly chatflow?

Hello,

Thank you for reaching out to us.

Yes, you can use your WhatsApp Business App and Pabbly Chatflow together, but it depends on how the number is connected:

1. If your number is currently on the WhatsApp Business App, you can connect it to Pabbly Chatflow and still manage conversations from both the Business App on your phone and Chatflow. Messages sent or received on either side stay synced.

2. If the number is already registered with the WhatsApp Cloud API and connected to Chatflow, it cannot also be used on the WhatsApp Business App at the same time. A number can be registered to either the Cloud API or the Business App, not both. In this case all conversations must be handled through Chatflow.

To avoid conflicts or blocking, do not repeatedly try to log an API-registered number back into the Business App. If you need both manual mobile access and API automation, we recommend either connecting your existing Business App number to Chatflow (keeps mobile access), or using a separate number for the Cloud API / Chatflow while keeping your existing number on the Business App.

Here is a setup reference for connecting a WhatsApp Business number to Pabbly Chatflow: https://www.youtube.com/watch?v=0za_rKEWr2o

If you have any further questions, please feel free to reach out. We'll be happy to help.