can't edit coupons

[rodrigo]

Hi,

Why there's no way to edit a coupons?

I have coupons created that never has been used and I can't edit some basic options like the plans that will accept this coupon look:

Almost everything is disabled!

In some cases we have coupons that we can't delete because it was already sent to some customers. But now we add more plans to our products, and these coupons was created used ALL PLANS option. Now we can't remove specific plans from this coupon to block user to redeem it !

I can't understand why you guys are blocking these informations from edit, special in cases that coupon was never been used.

Thanks

 

[Sonam]

Hi,

Why there's no way to edit a coupons?

I have coupons created that never has been used and I can't edit some basic options like the plans that will accept this coupon look:

Almost everything is disabled!

In some cases we have coupons that we can't delete because it was already sent to some customers. But now we add more plans to our products, and these coupons was created used ALL PLANS option. Now we can't remove specific plans from this coupon to block user to redeem it !

I can't understand why you guys are blocking these informations from edit, special in cases that coupon was never been used.

Thanks

Hi Rodrigo,
We have forwarded your feedback to the team & will check on the enhancement of this feature with the team accordingly considering your case.

 

[DanielN]

I have they same problem, I can't edit coupons, i need to delete them and add new ones