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Data out lost in step

tommykhs

Member
Your Task History ID
IjU3NjIwNTZhMDYzZjA0Mzc1MjY5NTUzNTUxM2E1MTYzNTQzMyI_3D_pc
I refer to this this task record

In step 4 HubSpot CRM : Search a Contact, it get the country region value "Taiwan" data out properly
Results 0 Properties Country RegionTaiwan

But in step 5 router, the country region become "Not Set".
At this moment, I only met this problem in this record. Others records are okay. Is it the problem of pabbly to get the data in out?
 

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  • Task History _ Pabbly Connect (08.01.2024 11_34).png
    Task History _ Pabbly Connect (08.01.2024 11_34).png
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Supreme

Well-known member
Staff member
Hey @tommykhs

It seems like the form submission you received is missing the "Properties Country Value" field in the trigger response. Because of this, the Router action step didn't receive the necessary value to proceed with the required processing.

2024-01-08_13h44_06.png
 
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