Date & time trigger not working for items created through pabbly in Infinity

[Sudha]

I've set up an automation in infinity to update item on particular date & time. It's working fine for manually created items in infinity. But when I create new item through pabbly connect, that automation in infinity is not getting triggered.

 

[Pabblymember11]

Hey @Sudha

Could you please share the name of the workflow in which you are having such an issue?

 

[Sudha]

Hey @Sudha

Could you please share the name of the workflow in which you are having such an issue?

test trigger

 

[Pabblymember11]

Hey @Sudha

As we can see from your workflow, you haven't selected any trigger in it and could you please elaborate on your use case, so that we can assist you accordingly?

 

[Sudha]

Hey @Sudha

As we can see from your workflow, you haven't selected any trigger in it and could you please elaborate on your use case, so that we can assist you accordingly?

Please check workflow "Test flow for time trigger"
I'm creating an item in infinity through this. And I have an automation in infinity that will update lead status on particular time. It's working fine for the items created manually but not for items created through pabbly. I've asked infinity support and they told me to contact your support..Kindly find below attachment for reference

Infinity Time Trigger Error

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[Pabblymember11]

Hey @Sudha

Could you please briefly elaborate on your use case once since you have changed your workflow and added API by Pabbly to use Infinity's action event whereas it has been very unclear as per your cocnern.

 

[Sudha]

Hey @Sudha

Could you please briefly elaborate on your use case once since you have changed your workflow and added API by Pabbly to use Infinity's action event whereas it has been very unclear as per your cocnern.

Actually I want to create an item in infinity when new lead received in facebook lead ads. Before that I wanted to check whether it's working perfectly. So only I've created test flow.

 

[Pabblymember11]

Hey @Sudha

Then why are you not using the "Infinity: Create Item" action event to pass your Facebook Lead data.