Do inactive plans affect customers who started the subscription while it was still active?

[Ragy]

Hi! If I turn one of the product's status to inactive and I have a customer who is still paying for the product's subscription (customer still has installments to pay), does the newly inactive plan affect the billing of that customer even though they started the subscription while the plan was active? Thanks!

 

[Sonam]

Hey Ragy,

Thanks for the query.

If the plan is set to inactive mode then the new subscription will not be created. However, the existing subscription billing would be working normally without any delay.

 

[Ragy]

Perfect, thank you!