"Duplicate Active Subscription" Error and slow webhook

[spitz]

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NmQwNTZjMDYzMjA0MzY1MjY4NTUzNSI_3D_pc

Hello, I'm having two issues. the first issue is that I get this error when I test the webhook response. Any idea how to solve it?

Secondly, I'm having issues with the "lead status changed" trigger for Close being slow and not recognizing 90% of the events that it should recognize. I created the same automation in Integromat and the trigger worked immediately, so it is not an issue with Close. Any idea how to solve this as well? Thanks.

 

[ArshilAhmad]

Hi @spitz,

Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: [email protected]
Also, remember to revoke access once your query has been resolved.

Attaching a video for your reference:

 

[spitz]

Hi Arshil, I have given you access as a team member. Here is the name of the workflow as well "Close -> Rocketreach"

 

[ArshilAhmad]

Please try adding a new connection with your Close account and let us know if this fixes your issue.