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Facebook Lead Ad (New Lead) - Missing Data

Dan G

Member
Your Task History ID
IjU3NjAwNTZlMDYzNjA0MzI1MjY1NTUzNzUxM2I1MTYzNTQzOCI_3D_pc
We have been running Pabbly's Facebook Lead Ads - New Lead tool for months (not the instant version). Since the last few hours, it looks like we are getting errors from Facebook from all our Facebook Lead Ad Wordflows, that they are no longer sending the res2 data.

Facebook are no longer sending Res2 fields:
Res2 First Name
Res2 Last Name
Res2 Email
Res2 Phone Number

We simply get:
Res2 Status = error
Res2 Message = Empty data

Along with Res1 data, which is rather unhelpful.

Before (when working):

Example - Before.png


After (no longer working):

Example - After.png


Is there anything Pabbly can do here to fix?
 
P

Pabblymember11

Guest
Hey @Dan G

We made slight changes on the platform yesterday and I hope the Facebook lead ad trigger event is working fine.
 

Dan G

Member
Hey @Dan G

We made slight changes on the platform yesterday and I hope the Facebook lead ad trigger event is working fine.
Looks to be working fine again. Looks like the res2 data only stopped being sent/received for a few hours yesterday. AM (UK time).
 
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