Flow is not triggering on keyword match
Status: Open · Asked by Hasan Jubair on · 0 views
Hi,
We have two flows active with a keyword-matching trigger. I've attached the screenshot.
But when leads come into our WhatsApp with a message, the keyword is not triggered automatically.
Can you please investigate and let me know how we can resolve this?
Thanks.
Please delete the screenshot with personal details. I can't seem to edit the post.
Thank you.