Pabbly charflow reply box for customers screenshot request

Status: Closed · Asked by ASHIRWAD RASTOGI on · 0 views

ASHIRWAD RASTOGI — Question ·
Hey, 
I signned up for Free account but unable to access chat reply box since I have to follow procedure to add numbers etc... But I anted to see the chat reply box screenshot and wanted to understand the shortcuts included into it. 

I use Wati and its reply box include alot for shortcuts like Emoji, Chatbot triggers, Quick reply, templete message etc.. 

I wanted to see the pabbly chatflow reply box screenshot and what it includes. 
Pabbly Support — Reply ·

Hi Ashirwad,

Thanks for reaching out and for signing up for a free Pabbly Chatflow account.

To use the chat reply box in the Inbox, you first need to connect a valid WhatsApp Business API number - the reply box only becomes fully usable once a real number is connected (the default "Demo" number is just a dummy account for exploring Chatflow without an actual number).

A few things that are helpful to know about the Chatflow Inbox reply box:

- Due to WhatsApp Business API rules, free-form (typed) replies can only be sent inside an active 24-hour customer session. This window opens when a customer messages your number or replies to a template you sent. If no active session exists, you'll need to send an approved template message first.
- Pabbly Chatflow supports Quick Replies inside the Chatflow inbox for agents handling live conversations, template messages, and chatbot automation via a drag-and-drop builder.

For a walkthrough of the Inbox and its features, this tutorial may help: https://www.youtube.com/watch?v=JE0f2lwFNMI

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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