Freshdesk ticket to Basecamp
Status: Open · Asked by Blue Sixteen on · 0 views
This Freshdesk ticket was sent yesterday, but it wasn't created by Pabbly in Basecamp. Could you please take a look when you get a chance?
Pabbly Workflow: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZiMDYzZTA0MzU1MjY1NTUzNjUxMzUi_pc
Hello,
We checked the Task History for your workflow (Freshdesk ticket>>>Create Basecamp todo) and found that all workflow executions from yesterday were processed successfully.
To help us investigate further, could you please share the specific Ticket ID or details of the Freshdesk ticket for which the Basecamp To-do was not created?
Once you share the ticket details, we will check the corresponding execution log to pinpoint the issue.
Thanks & Regards,
Hrishabh
Customer Support Associate
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