Getting error while sending API messages

[taxajca]

please help me resolve the error attached, i have added payment method on meta today itself after seeing this message

 

[Soumya Tripathi]

Hello @taxajca
Please refer to the thread below to know more about the issue you are facing:

Getting error "In order to maintain a healthy ecosystem engagement, the message failed to be delivered" in Chatflow.

As per the attached image, you are facing the "In order to maintain a healthy ecosystem engagement, the message failed to be delivered" error while sending WhatsApp messages through Chatflow. The error "In order to maintain a healthy ecosystem engagement, the message failed to be delivered" is...

forum.pabbly.com

 

[taxajca]

The reason says payment method issues

 

[Preeti Paryani]

Hello @taxajca,

Apologies for the confusion. Based on the error details, it appears the message failed to send due to a payment-related issue in your Meta account. We recommend reviewing the billing section of your Meta account to resolve this.

That said, other messages seem to be processing successfully without any issues.

Please feel free to reach out if you need further assistance.

 

[taxajca]

Have updated the same, should work now hopefully

 

[Hrishabh.pabbly]

Hello @taxajca,

Thank you for the update.

Yes, now that the payment method has been updated, the issue should be resolved. Please monitor your next few message attempts, and let us know if anything else comes up.