GMB Review reply not working.
Status: Closed · Asked by SourceIO Technologies on · 0 views
I have a workflow designed for multiple clients but the review reply is not shown in the Google Business Profile. In the pabbly workflow history we see that the workflow is completed and successfully execcuted but not refecteing in the Google Profile. Attached are the screenshots of the same. Please look into it on priority as the workflow has been stopped for many client.
Hello there,
Thanks for contacting us.
We checked the respective workflow in your account and found that you have not mapped the Review name from the trigger but entered it manually as text to the Create reply action to make the workflow execution dynamic for each review. We fixed the mapping and re-executed the same task that you showed, as the comment was not posted on the review.
After correctly mapping the Review name, the reply on the same comment is posted in the task re-execution.
Thanks & Regards,
Adeel Akhtar
🌐 Pabbly.com