Product not sync in woocommerce

Status: Open · Asked by Le Rouge Sdn Bhd Alex on · 0 views

Le Rouge Sdn Bhd Alex — Question ·
Hi team, refer back on our discussion in email ticket #TCK-211196

Following up on my previous case regarding the Xero → Google Sheets → WooCommerce workflow ("Create Bill, Update Quantity(+)").

A new item was received in Xero on 27 Aug 2026. The task appears in History but did not create the product in WooCommerce.

Details:
- Xero item: Evian Sparkling Natural Mineral Water (Can) 330ml
- Bill reference: shopee/INV0008261 — issue date 27 Aug 2026, qty +48
- WooCommerce: SKU not found (0 products)

The workflow is the one your team assisted with previously — trigger set to "Bill Created (Instant)" with Advanced response format, 2nd Iterator on the LineItems array, and an "ItemCode Is Not Empty" filter before the Google Sheets lookup.

Could you please review the task log and advise what is causing this step to fail?

Thank you.
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