Google Drive Upload File size limit change???

Status: Closed · Asked by Justin Meriwether on · 0 views

Justin Meriwether — Question ·
I see that my existing Google Drive Upload File action steps are marked as legacy, both the regular and large file upload. The new Upload File action does not list a size limitation on it. Does this single action step replaces both of the legacy versions? What is the file size limit for this new Upload File action?
Pabbly Support — Reply ·

Hello Justin,

Thanks for reaching out.

Please allow us some time to discuss this with our team. We will get back to you with an update soon.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Justin Meriwether — Reply ·

Pabbly Support:
Hello Justin,Thanks for reaching out.Please allow us some time to discuss this with our team. We will get back to you with an update soon.Thanks & Regards,Arshil Ahmad🌐 Pabbly.com

Arshil,

Now I'm having problems with the Google Drive > Upload File (Legacy) action. This has been happening all day today. I have made no changes to these workflows for months. Please look at the Task History to see for yourself: IjU3NjYwNTZjMDYzZjA0MzA1MjY4NTUzMDUxMzE1MTZhNTQzNTBmMzgi_pc

Also, there are two visually identical Upload File (Legacy) actions in the Drive dropdown.

Are these issues because the workflows are using the old workflow layout?

Pabbly Support — Reply ·

Thank you for sharing the Task History ID. Could you please confirm whether this folder still exists in your Google Drive account? If possible, please share a screenshot showing the same.

Folder: #3327 - Wicked Printing

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Justin Meriwether — Reply ·

Pabbly Support:
Thank you for sharing the Task History ID. Could you please confirm whether this folder still exists in your Google Drive account? If possible, please share a screenshot showing the same.Folder: #3327 - Wicked PrintingThanks & Regards,Arshil Ahmad🌐 Pabbly.com

Yes the Google Drive folder still exists, there are multiples from me trying to get the workflow steps to work and retrying.

You can retry and use these folders as needed or start Tue workflow to create new folders.

IMG_9022.png

Pabbly Support — Reply ·

Thank you for the information. We have forwarded the same to our technical team. We will get back to you once we have an update on this.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Pabbly Support — Reply ·

Our team has informed us that you can use the new Google Drive: Upload a File action step to upload both small and large files. The file size limit for the new Upload a File action step is 5 TB. We suggest using the new action step and monitoring your workflow for some time to see if this resolves the issue.
image.png

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com
Justin Meriwether — Reply ·

Pabbly Support:
Our team has informed us that you can use the new Google Drive: Upload a File action step to upload both small and large files. The file size limit for the new Upload a File action step is 5 TB. We suggest using the new action step and monitoring your workflow for some time to see if this resolves t

Thank you for the update. I will keep this in mind on future workflows. It would be appreciated if updates like this were clearly documented to avoid multiple days without an answer. Fortunately I was able to transfer files natively from Cognito Forms to Drive without the need for Pabbly Connect.

Pabbly Support — Reply ·

Thank you for your understanding and for sharing your feedback. We completely understand your concern, and we apologize for the inconvenience.

We’ll make sure to communicate such changes more clearly in the future so that similar situations can be avoided.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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