how to fill this?

Status: Open ยท Asked by shivani babray on ยท 0 views

shivani babray โ€” Question ยท
it is continously showing error. i tried and tried many times. i am using smpt2go. urgent 


shivani babray โ€” Reply ยท
Screenshot 2026-08-25 at 12.19.43โ€ฏPM.png

Pabbly Support โ€” Reply ยท

Hello,

Thank you for reaching out, and I'm sorry to hear you're running into repeated errors while setting up SMTP2GO.

To help us pinpoint the exact cause, could you please share:

1. A screenshot of the exact error message you are seeing on the screen.
2. Which field or step you are on when the error appears.

In the meantime, please double-check the following common causes of SMTP verification errors:

1. Port and encryption should match โ€” use 587 with TLS, or 465 with SSL.
2. Confirm your SMTP2GO username and password (App Password / API credentials) are entered correctly with no stray spaces.
3. Make sure your sending domain/email is verified within your SMTP2GO account.

Once you share the screenshot, we'll be happy to guide you further.

Thanks & Regards,
Hrishabh
Customer Support Associate
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support

shivani babray โ€” Reply ยท
Screenshot 2026-08-25 at 12.19.43โ€ฏPM.png

i shared all, kindly tell me what i need to where. so i can easily connect and use it for our bussiness. i am trying from morning

shivani babray โ€” Reply ยท

1. Port and encryption should match โ€” use 587 with TLS, or 465 with SSL. - okay
2. Confirm your SMTP2GO username and password (App Password / API credentials) are entered correctly with no stray spaces. - there are 2 password - one is app paasword ,second is smtp password
3. Make sure your sending domain/email is verified within your SMTP2GO account.- screen shot shared.

Once you share the screenshot, we'll be happy to guide you further.

shivani babray โ€” Reply ยท
Screenshot 2026-08-25 at 12.32.09โ€ฏPM.png

i did the same, bit not working

shivani babray โ€” Reply ยท

kindly tell me step by step how to connect smpt2go with pabbly connect- i tried all . help urgent

shivani babray โ€” Reply ยท

i shared all screen shots with you

Pabbly Support โ€” Reply ยท

Hello Shivani,

Thank you for providing the details and screenshots.

To connect SMTP2GO with Pabbly Connect successfully, please use the following step-by-step settings:

  1. SMTP Host: mail.smtp2go.com

  2. Port & Encryption:

    • Use Port 587 with TLS (or Port 465 with SSL).

  3. SMTP Username: Enter your SMTP2GO username (or verified sender email address).

  4. SMTP Password: Enter your main SMTP Password generated in your SMTP2GO dashboard under Settings โ†’ SMTP Users (do not use the account login password).

  5. From Email: Ensure the sender email address matches the domain verified in your SMTP2GO account.

Once you have entered these exact details, click Save to re-test the connection.

Please let us know if you run into any issues during setup!

Thanks & Regards,
Hrishabh
Customer Support Associate
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support

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