I am getting the below error message, please help me to fix this error.

Hello Divya,

Could you please share the Workflow URL and specify the step where you are encountering this issue?

Hello Divya,

I hope you’re doing well. I just wanted to follow up regarding our last message.

Pabbly Support:
Hello Divya,Could you please share the Workflow URL and specify the step where you are encountering this issue?Thanks & Regards,Arshil Ahmad🌐 Pabbly.com

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTY4MDYzNTA0M2M1MjY5NTUzNzUxM2Ei_pc

Above is the URL link. I added all the required fields in Pabbly chatflow to send messages for new order confirmation when ordered in shopify but I am getting error which I pasted in my earlier chat.

Hello Divya,

We updated the connection and the action step executed successfully.

However, you are using an incorrect Action event, due to which the message failed. You need to use the Send Template message, and before that, you need to create a template in your Pabbly Chatflow account. Send Text message can only be used when a user contacts your first or replies to any of your Template message only within 24 hours.

I hope you’re doing well. Just wanted to follow up regarding our last email.

Its working, thank you so much for the quick help.

Thank you for the update. We’re glad we were able to help.