I have a WhatsApp business number connected to the platform but no messages are coming through to Pabbly Chatflow

Status: Open · Asked by Asad Rehman on · 0 views

Asad Rehman — Question ·
HI

I have a WhatsApp business number connected to the platform using WhatsApp business. On the WhatsApp business app its says the app is connected to MagnetBrains, but the messages are not showing on my inbox in Pabbly Chatflow. 
Can you please advise of a fix on this?
Thanks
Pabbly Support — Reply ·

Hello Asad,

Thank you for reaching out to Pabbly Support.

To help us investigate why your WhatsApp messages are not appearing in your Pabbly Chatflow inbox, could you please confirm the specific contact number that is failing to sync?

Please note that since this is a public forum, you may prefer to send any sensitive details directly to support@pabbly.com to ensure your privacy.

Additionally, to assist you effectively, we may need temporary access to your Pabbly account to review your setup. If you are comfortable with this, please provide the following authorization statement in your next reply: "You have my permission to log into my Pabbly Connect account and edit workflows if required."

We look forward to hearing from you so we can resolve this matter.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support
Asad Rehman — Reply ·

Hi Naman

Sure, the number affected ends in 681.

And you have my permission to log into my Pabbly Connect account and edit workflows if required.

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