I have three Shopify stores — Store A, Store B, and Store C.

[chandan_78487]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY1MDYzZTA0M2Q1MjY5NTUzMjUxMzAi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

My main store is Store A, where I receive all customer orders.

Using Pabbly Connect, I sometimes send orders from Store A → Store B, and at other times from Store A → Store C, depending on my needs.

However, I’ve recently noticed that when an order is placed on Store A, it is being created on both Store B and Store C at the same time.

Issue​

It seems that both automations (A → B and A → C) are running simultaneously, causing duplicate orders to appear on both stores.
I only want the order to go to one store at a time — either B or C — depending on which automation I choose to use.

What I Want​

I want to control where the order from Store A goes:

• If I enable the A → B automation, the order should go only to Store B.
• If I enable the A → C automation, the order should go only to Store C.
• There should be no duplicate orders created on both stores.

 

[chandan_78487]

@Preeti Paryani please help me with this also

 

[chandan_78487]

i turned the automtion off stil it put orders how can. i fix this

 

[ArshilAhmad]

If I enable the A → B automation, the order should go only to Store B.

• If I enable the A → C automation, the order should go only to Store C.

By “enabling the automation,” do you mean enabling the workflow? If yes then the order will get added only to the store, whose workflow was enabled during execution.

 

[chandan_78487]

no its still duplicating my order i have put various automation. i have store A and another two store in which i take order . B1 store to rake some and another for B2 store . order are geeting duplicating

 

[chandan_78487]

how can i share it to you

 

[chandan_78487]

it duplicating my order
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY0MDYzMzA0MzY1MjZmNTUzNzUxMzci_pc --- flow 1

and

Pabbly

connect.pabbly.com

there are two .

 

[ArshilAhmad]

Thank you for sharing the Workflow URL. Could you please share the specific Task History that triggered both of your workflows, even though one of them was disabled?

PS: Currently, both of your workflows have the same name. We suggest giving them distinct names to avoid confusion.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[chandan_78487]

Pabbly

connect.pabbly.com

see sir above worflow is working but the same order is generate in some other store of ours .

 

[chandan_78487]

also in other store its taking details properly . but in the store in which i have setup the automation its not showing variant size @Preeti Paryani

 

[chandan_78487]

Pabbly

connect.pabbly.com

now this is not showing variants

 

[chandan_78487]

please some one reply

 

[Preeti Paryani]

Hello @chandan_78487,

i am checking this, please allow me a while.

 

[chandan_78487]

yes

 

[chandan_78487]

Mam just need solotion for these main two problem i will summries it for you

I'm experiencing two critical issues with my Shopify to Shopify order automation:

1. Order Duplication: Orders are being created in BOTH fulfillment stores (B1 AND B2) instead of just one
2. Variant Data Loss: Product variants are not transferring correctly to the destination store

My Setup:

• 6 customer-facing stores (Store A1, A2, A3, A4, A5, A6) where I receive orders
• 2 fulfillment stores (Fulfillment Store B1 and B2) where orders should be processed
• Using Pabbly Connect to automate order forwarding from A stores → B stores

Issue #1: Order Duplication

What's Happening:

When I place an order on Store A1, the same order is being created in BOTH Fulfillment Store B1 AND Fulfillment Store B2, even though I only want it to go to ONE fulfillment store.

What I've Tried:

• Turning off workflows manually in Pabbly (but this is not sustainable)
• Cloning workflows and modifying them (still getting duplicates)
• Creating separate workflows for each store (duplication persists)

What I Need:

A reliable way to control which fulfillment store (B1 or B2) receives orders from each customer-facing store, with the ability to easily switch destinations without causing duplicates.

Issue #2: Product Variant Not Showing

What's Happening:

When I map product variants in the Pabbly workflow, the variant information is NOT appearing in the created order at the destination store.

Example:

• Original order (Store A1): Product: "Lycra Pants", Variant: "Large, Black, Size M"
• Created order (Store B1): Product: "Lycra Pants", Variant: [MISSING/BLANK, Size M]

 

[Preeti Paryani]

Hello @chandan_78487,

Please join us using the following meeting link - https://meet.google.com/psz-piug-bdp?authuser=0

 

[chandan_78487]

connected mam

 

[Preeti Paryani]

Hello @chandan_78487,

Thanks for joining the meet. As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.

PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.