Incorrect “Ask a Question” Link on Help Page

Status: Closed · Asked by Sven B on · 0 views

Pabbly Support — Reply ·

Hello Sven,

Thank you for reporting this and for the detailed screenshot.

We've noted that the "Ask a Question" button on the Pabbly Subscription Billing Help page is currently pointing to https://docs.pabbly.com/ instead of the expected forum link (https://forum.pabbly.com/product/pabbly-subscription-billing). We've passed this along to our team to review and correct.

In the meantime, you can reach the Pabbly Subscription Billing forum directly at https://forum.pabbly.com/product/pabbly-subscription-billing to ask your questions.

We'll follow up once there's an update on the fix.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
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Pabbly Support — Reply ·

Hello Sven,

We have followed up with our concerned team regarding the “Ask a Question” button issue on the Pabbly Subscription Billing Help page.

We will share an update with you as soon as we receive one from the team.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support
Sven B — Reply ·

Yeah, I know it’s a big and complicated request. Take your time! Appreciate the update.

Pabbly Support — Reply ·

Hello Sven,

Thank you for understanding.

We will share the update with you as soon as we receive confirmation from the team.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support
Pabbly Support — Reply ·

Hello Sven,

Thank you for your patience.

Please check the "Ask a Question" button in the platform app again, and you should now be correctly redirected to the product forum page.

Please let us know if you encounter any further issues.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support
Sven B — Reply ·

Yep, it's correct now. Thanks

Pabbly Support — Reply ·

Hello Sven,

Thank you for confirming.

If you’re satisfied with the support, we’d also appreciate it if you could share your experience by leaving a review: Rate Pabbly on Trustpilot

Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support

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