Incorrect “Ask a Question” Link on Help Page
Status: Closed · Asked by Sven B on · 0 views
On the Help page in Pabbly Subscription Billing, the “Ask a Question” button currently redirects to:
It should redirect to the Pabbly Subscription Billing forum instead:
https://forum.pabbly.com/product/pabbly-subscription-billing

Could you please fix the link?
Thanks,
Sven
Hello Sven,
Thank you for reporting this and for the detailed screenshot.
We've noted that the "Ask a Question" button on the Pabbly Subscription Billing Help page is currently pointing to https://docs.pabbly.com/ instead of the expected forum link (https://forum.pabbly.com/product/pabbly-subscription-billing). We've passed this along to our team to review and correct.
In the meantime, you can reach the Pabbly Subscription Billing forum directly at https://forum.pabbly.com/product/pabbly-subscription-billing to ask your questions.
We'll follow up once there's an update on the fix.
Hello Sven,
We have followed up with our concerned team regarding the “Ask a Question” button issue on the Pabbly Subscription Billing Help page.
We will share an update with you as soon as we receive one from the team.
Yeah, I know it’s a big and complicated request. Take your time! Appreciate the update.
Hello Sven,
Thank you for understanding.
We will share the update with you as soon as we receive confirmation from the team.
Hello Sven,
Thank you for your patience.
Please check the "Ask a Question" button in the platform app again, and you should now be correctly redirected to the product forum page.
Please let us know if you encounter any further issues.
Yep, it's correct now. Thanks
Hello Sven,
Thank you for confirming.
If you’re satisfied with the support, we’d also appreciate it if you could share your experience by leaving a review: Rate Pabbly on Trustpilot