Is Pabbly Subscription Billing’s roadmap actively maintained?

I use Pabbly Subscription Billing for my business and noticed that several roadmap requests have remained “Open” for around a year, with little or no visible feedback.

Is the roadmap actively reviewed? Could you share which improvements are currently being worked on and where customers can follow progress?

I understand that not every request can be implemented, but clearer updates on what’s planned, under consideration, or declined would help us decide whether to wait or build workarounds.

Thanks,
Sven

Hi Sven,

Thanks for reaching out and for using Pabbly Subscription Billing.

Pabbly maintains a public roadmap where feature requests are submitted, upvoted, and tracked. The product team actively reviews these submissions and prioritizes them based on user demand and feedback. You can view current requests, add your own, and follow progress here:

https://roadmap.pabbly.com

A few things worth noting:

- Searching the roadmap first lets you upvote and comment on existing requests, which adds weight and helps prioritization.
- Status updates (planned, under consideration, declined, etc.) are posted directly on each roadmap entry when they change, so following the specific entries you care about is the best way to track progress.
- There is no committed timeline for any individual request; prioritization depends on overall user demand.

Thanks for the reply, but this doesn’t really answer my question.

I’m already aware of the public roadmap and how voting works. My concern is that several requests have remained “Open” for around a year without any visible update.

Could you please clarify:

1. Is the Subscription Billing roadmap actively maintained and reviewed?

2. Which Subscription Billing improvements are currently being worked on?

3. Does an “Open” request that has had no update for a year still mean it is genuinely under consideration?

Thanks,
Sven

Hello Sven,

Thank you for following up and sharing your feedback.

To answer your questions directly:

1. Active Maintenance: Yes, the Subscription Billing roadmap is regularly reviewed by our product team. Feature requests are continuously monitored and evaluated against technical feasibility, user demand, and platform architecture.

2. "Open" Status & Unanswered Requests: If a feature request remains in the "Open" status for an extended period without a status update, it generally means that the request is currently not feasible to implement or is not on our immediate development timeline due to architectural constraints or higher-priority platform updates.

3. In-Progress Features: Because development priorities adjust based on ongoing evaluation, we don't publish a fixed list of in-development features until they enter official rollout.

If there are specific feature requests or improvements you are currently waiting on, could you please share the links or titles of those requests with us? We would be happy to check their exact status directly with the development team for you.

Sure. I’m naturally a bit biased toward the requests I’ve submitted myself, but these are some of the ones I’m currently waiting on:

PRM-4922: Allow the tutorial video icon to be hidden on the Add Card page
https://roadmap.pabbly.com/pabbly-subscription-billing/4922

PRM-4784: Allow custom focus color for checkout input fields
https://roadmap.pabbly.com/pabbly-subscription-billing/4784

PRM-4930: Allow customers to edit checkout fields prefilled using "customer_id"
https://roadmap.pabbly.com/pabbly-subscription-billing/4930

PRM-4577: Add option to set a specific expiry time for coupons
https://roadmap.pabbly.com/pabbly-subscription-billing/4577

One of the more important ones for me is PRM-4578, Conditional custom fields in the checkout form:
https://roadmap.pabbly.com/pabbly-subscription-billing/4578

That one is already marked as Live, but I left a comment there regarding the current implementation.

I’d appreciate it if you could check the current status of these with the development team. Thanks!

Hello Sven,

Thank you for sharing the specific feature links and details!

I have forwarded these request links directly to our product and engineering teams for review:

Please allow us a little time to review the status and feasibility of each with the development team. I will update you here as soon as I receive feedback from them.

Hi Hrishabh,

Just checking in on the status update you promised on September 11. I assume the development team is still reviewing, which is completely understandable. Some of these requests have only been waiting for about a year, so there's clearly no rush.

That said, your earlier reply was actually very helpful. You explained that a request staying "Open" for a long time without an update generally means it's not feasible or not planned. That answered my original question better than any roadmap update could have.

Since I'm moving my checkout to my own platform, there's no need to follow up anymore. Feel free to close this thread.

Best,
Sven

Hello Sven,

Thank you for the update.

We understand your decision and will proceed with closing the thread as requested.

We also apologize that the promised status update was not provided within the expected timeframe. We appreciate your feedback regarding the roadmap and the information previously shared about the status of long-standing requests.

We wish you all the best with your new checkout setup. Should you decide to return to Pabbly in the future, please feel free to reach out to us.