Invoice getting send on wrong email id
Status: Closed · Asked by Indo Count India . on · 0 views
Hi there,
Thank you for reaching out, and I’m sorry for the trouble with the invoice emails.
Please share the following details with us at support@pabbly.com so our team can look into this further:
Which Pabbly product(s) are the two plans for?
The registered email address associated with the account where you expect to receive the invoices.
Are you receiving any other account or billing emails at this email address, or are only the invoice emails missing?
If the invoice emails are being received on any other email address, please share that email address along with a screenshot of the invoice email for reference.
Please also check your spam/junk folder to make sure the invoice emails have not been filtered there.
Once we receive these details, our team will investigate the issue and assist you further.
Hi there,
Just following up regarding the missing invoice emails.
Could you please share the requested details so our team can investigate the issue further? You can send the information to support@pabbly.com.
Once we receive the details, we’ll check this further and assist you accordingly.
PLease close this ticket. i have initiated different request to change the login mail id .
Hi,
Sure, we’ll proceed with closing this support thread as requested.
You can continue with your separate request regarding the login email ID change.