Templates not approved

Hello Rajesh,

Thank you for reaching out!

WhatsApp template approvals in Pabbly Chatflow are handled entirely by Meta Business Platform and not by Pabbly. Templates are often approved within minutes, but Meta’s review can take up to 24-48 hours, and occasionally longer depending on their review load.

To check the current status of your templates, please follow these steps:

1. Log in to Meta Business Suite.

2. Go to WhatsApp Manager.

3. Navigate to Message Templates.

4. Review the status of the templates you have created, such as Approved, In Review, or Pending.

If the template is showing as Approved in Meta Business Suite but is still showing as Pending in Pabbly Chatflow, kindly share a screenshot of the template status from Meta. This will help us review the issue further.

For better understanding, you may also refer to the attached screenshot for guidance on navigating to the Message Templates section.

We look forward to your response.

Hi Rajesh,

I am following up regarding your WhatsApp message templates that were showing as "Pending".

Could you please check if the templates have been approved in your Meta Business Suite? If they are still showing as "Pending" in Pabbly Chatflow despite being approved in Meta, please share a screenshot of the template status page from Meta Business Suite so we can investigate this further for you.

We look forward to your response so we can help resolve this promptly!

Hi Rajesh,

This is a final follow-up regarding the WhatsApp message templates that were showing as “Pending.”

Since we haven't received an update from your end, we will be closing this ticket for now.

If the templates are still showing as “Pending” in Pabbly Chatflow despite being approved in Meta Business Suite, please reply to this email with a screenshot of the template status page from Meta Business Suite. Our team will review it and assist you further.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

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