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Is there a way to export Cancel Reason answers?

Qi_40

Member
Is there a way to export the reasons subscribers gave when they cancelled a subscription - the Cancel Reason field?

For example:
Select all Non Renewing or Cancelled subscriptions and export them. At the moment the Cancel Reason text is not included in the export.
 

MukeshR

Active member
Staff member
Hello @Qi_40
Yes when you export the cancelled subscription you can get the cancel reason for the subscription Under the Cancel Reason columns. Please refer to the below screenshot for more details
1698234940665.png
 
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