Keap Error When Using Apply Tag To Contact

Hi... When I test my workflow, I'm receiving this error when I use the "Apply Tag To Contact" for Keap.

Failed to convert value of type 'java.lang.String' to required type 'long'; nested exception is java.lang.NumberFormatException: For input string: "[email protected]"

Here's a video showing the problem:


Well-known member
Staff member
Hey @liveitluis

In the " Infusionsoft by Keap: Apply Tag to Contact" action event you have to pass the Contact Id of the person which you can get from the "Retrieve a Contact" or by "Infusionsoft by Keap: Create/Update Contact".

Kindly try again and let us know if that works for you.