• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Thursday, 5th March 2026.

Message is not sending

IIEC

Member
My broadcast message is showing it is sent but it is not received by the user so connect with me asap
 

Preeti Paryani

Well-known member
Staff member
Hi @IIEC,

Thank you for reaching out.

To help us review this and assist you further, could you please share the following details:

  • The email address associated with your Chatflow account
  • The WhatsApp phone number using which the broadcast message is being sent
Once we have these details, we will check this from our end and guide you accordingly.
 
Top