Messages not Being sent after Payment method addition

[WFDM Marketing]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

7994455693

Email Address

[email protected]

even after adding payment method. the messages are not being sent.then why are unlimited credits being allotted to our account.
ideally the messages must be sent first, credits utilized. and payment settled at an agreed upon billing cycle.
how can we send template messages then ?

 

[Preeti Paryani]

Hey @WFDM Marketing,

It appears that your tax details are not verified yet.

Kindly complete the tax verification on your end, and the messages should start sending successfully after that.

If you still face any issue post verification, please share a screenshot of the exact error so we can assist further.

 

[WFDM Marketing]

Hey @WFDM Marketing,

It appears that your tax details are not verified yet.

Kindly complete the tax verification on your end, and the messages should start sending successfully after that.

View attachment 64402

If you still face any issue post verification, please share a screenshot of the exact error so we can assist further.

We have verified the business , yet the same error persists

 

[Preeti Paryani]

Hey @WFDM Marketing,

The issue seems to be resolved now.