New Flow Keep Sending Emails

Status: Closed Β· Asked by Ahmad Wali on Β· 0 views

Ahmad Wali β€” Question Β·
There is some problem; keep getting the same test lead over and over again via email!

This has to be looked into because there was no issue before.
Pabbly Support β€” Reply Β·

Hello Ahmad,

Thank you for reaching out and sharing the details of the issue you are facing. We completely understand the seriousness of the situation and sincerely apologize for the inconvenience caused.

Please note that the current version of Facebook Lead Ads has been deprecated by Meta, which has led to unexpected behavior in the existing integration. Our Technical Team is already aware of this issue and is actively working on a fix.

Also, once the issue is fixed, the leads that were not received during this period will be processed, so no leads will be missed.

We assure you that we will inform you immediately once the issue is resolved. In the meantime, we truly appreciate your patience and understanding.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support β€” Reply Β·

Hello Ahmad,

I would like to inform you that the issue has now been resolved with the Facebook Lead Ads: New Lead trigger. Please check on your end and confirm if the trigger is working as expected.

If the issue still persists, please let us know, and we will be happy to assist you further.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support β€” Reply Β·

Hello Ahmad,

I hope you’re doing well. I just wanted to follow up regarding my last message.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support β€” Reply Β·

Hello Ahmad,

I hope this message finds you well. I’m following up on my previous message. Further, this is our last follow-up. This Forum thread will be closed automatically as we have not received a reply. You can start a new thread or email us at support@pabbly.com to raise your concern.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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