Pabbly - Pipedrive

Status: Closed · Asked by Fernando Lucero on · 0 views

Fernando Lucero — Question ·
Hello, we are having trouble accessing information via the Pabbly-Pipedrive connection. We are unable to access Pipedrive custom deal fields within a Pabbly workflow.

Pipedrive told us this is a Pabbly issue; could you help us with this?

Thank you very much.
Pabbly Support — Reply ·

Hello Fernando,

Thank you for reaching out.

We checked the shared workflow, and we found that you are creating a person and creating a deal in Pipedrive. Can you let us know under which entity you want to add Custom field data so that we can guide you accordingly?

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Fernando,

I hope you’re doing well. I just wanted to follow up regarding my last email.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Fernando Lucero — Reply ·

I don't understand what you mean by "entity."

Pabbly Support — Reply ·

Hello Fernando,

Under which action do you want to add data to the custom field? Create Person or Create Deal?

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Fernando Lucero — Reply ·

Ah ok. From both, but the problem lies with "create deal."

Pabbly Support — Reply ·

Hello Fernando,

For Create a Person, first you need to use the usual Create a Person action and then you need to add another action after Create a person that will be Update Person with Custom Field. So first person will be created the and you need to update the person along with the Custom data.

image.png

For Create a Deal with Custom Field, there is a separate action event; you need to use that instead of Create Deal.

2026-09-25_21h49_10.png

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Fernando,

I hope you’re doing well. I just wanted to follow up regarding my last message.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Fernando,

I hope this message finds you well. I’m following up on my previous message. Further, this is our last follow-up. This Forum thread will be closed automatically as we have not received a reply. You can start a new thread or email us at support@pabbly.com to raise your concern.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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