Broken Dropbox delete command

Status: Closed ยท Asked by Anders Nielsen on ยท 0 views

Anders Nielsen โ€” Question ยท
The files DOES exist here so I think your action is broken.:
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Pabbly Support โ€” Reply ยท

Hello Anders,

Thank you for reaching out and sharing the screenshots.

Could you please let us know the type of your Dropbox account?

The error "invalid value for path root namespace id" in the Dropbox API occurs when your application tries to access a file or folder using a path root that the authenticated account does not have access to, or when the namespace ID formatting is incorrect. This frequently happens in Dropbox Business (Team) accounts when switching between user and team spaces.

Thanks & Regards,

Adeel Akhtar
๐ŸŒ Pabbly.com

Anders Nielsen โ€” Reply ยท

It is a free Dropbox account and I have no issues uploading files using Pabbly for instance. It's a free one user personal account.

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Pabbly Support โ€” Reply ยท

Hello Anders,

Can you update the Dropbox connection once and make sure that you give all the necessary permissions while updating the connection. Let us know once you update the connection so that we can check the actions.

You can update the connection by navigating to Settings -> Connections -> Type the application name in searchbox-> Click the 3 dots at the extreme right side of the connection-> Update connection

Thanks & Regards,

Adeel Akhtar
๐ŸŒ Pabbly.com

Anders Nielsen โ€” Reply ยท

But I can upload with no issues from the same connection - Also I have tried to reconnect multiple times - no change. All permissions are given.

Pabbly Support โ€” Reply ยท

Hello Anders,

Kindly grant us some time so that we can check the Dropbox integration where files are being called, that includes list file and delete file API requests that are failing.

We will get back to you soon once we reach a conclusion.

Thanks & Regards,

Adeel Akhtar
๐ŸŒ Pabbly.com

Anders Nielsen โ€” Reply ยท

Thank you!

Pabbly Support โ€” Reply ยท

Hello Anders,

We tested the Dropbox integration at our end, and all the actions, such as Create Shared link, Delete file, etc are working fine. Here is the screenshot of the Create Shared Link action execution. We recommend that you create a new connection in Incognito mode in the browser and then try.

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Thanks & Regards,

Adeel Akhtar
๐ŸŒ Pabbly.com

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